Job Description

Title: Project Officer - Service Linkage (POSL)

Company Name: Handicap International (humanity & Inclusion) in Bangladesh

Vacancy: 01

Job Location: Cox's Bazar (Ukhia)

Employment Status: Full-time

Educational Requirements:
∎ A Master's Degree in Law, Human Rights Law, Humanitarian Law, International Law, Development Studies, Sociology, Social Welfare, Social Work, Social Science, Psychology, Political Sciences, Anthropology, Women & Gender Studies, Population Science, Public Administration.

Experience Requirements:
∎ At least 2 year(s)

Job Context:
∎ HI has been working in Bangladesh since 1997, with a focus on creating sustainable changes in terms of ensuring the rights and inclusion of people with disabilities in society. HI is an independent and impartial aid organization working in situations of poverty, exclusion, conflict, and disaster throughout Bangladesh. With projects in different districts of the country, HI works not only with people with disabilities and other vulnerable populations, but also with their families, their communities, and local humanitarian actors in order to respond to their essential needs, improve their living conditions, promote respect for their dignity and fundamental rights, and provide sustainability in its action. As one of the key organizations in the disability sector, HI has a wide range of projects which assist to promote the inclusion of persons with disabilities and their issues in emergency and development contexts, building capacities of local stakeholders, and reducing the impact of natural and human-made disasters. Particularly in Cox`s Bazar district, HI is providing services in rehabilitation, MH/PSS, SRH, protection, and inclusive education with an inclusion mainstreaming approach to refugees and host population affected by the forcibly displaced undocumented Myanmar nationals. HI`s multi-sectoral mobile units (MU) and static approach are currently working in 15 camps located in both Teknaf and Ukhiya Upazilas and surrounding host areas providing comprehensive services in physical rehabilitation, and primary health care, protection, and MH/PSS.
∎ HI is currently implementing development and humanitarian response project in Kurigram, and Cox`s Bazar district through 4 project offices (Kurigram, Ukhiya, and Teknaf) and 2 coordination offices (Dhaka and Cox Bazar).
∎ Operational Thematic: Livelihood, Health and Rehabilitation, Protection, Inclusion, Education, and Atlas Logistics
∎ Number of staff: Around 270 National staff and 06 international staff
∎ HI is currently looking for Project Officer - Service Linkage (POSL) for its " Provision of integrated comprehensive support to persons with disabilities and other vulnerable people while strengthening the capacities of humanitarian actors through inclusive humanitarian action and coordination". Reporting to the Team Manager/Project Manager/Senior Project Manager, the Project Officer-Service Linkage is responsible to ensure and oversee that specific needs of affected populations are addressed through timely and adequate linkages to specialized service providers (including HI Officers) while supporting the safe and ethical data filling and collection from case identification to case closure. The Project Officer-Service Linkage is a member of a mobile team composed of PSS officers, Protection Officers, Physical and Functional Rehabilitation Officers, Nurses, Inclusive Sports Officers, Community Officers, and Volunteers (including Community Outreach volunteers and Para-counsellors). The Project Officer-Service Linkage will work closely with all team members to help ensure that beneficiaries receive timely and quality services.
∎ Job Location: Ukhiya, Cox`s Bazar
∎ Type of Contract: Fixed-term
∎ Duration of the Contract: As early as possible to May 2025.

Job Responsibilities:
∎ For all duties, Project Officer - Service Linkage maintains strict compliance with safety, confidentiality, and do no harm principles.
∎ Objective 1: Identification, registration, referral, follow-up, and case closure
∎ Throughout weekly plans, conduct door-to-door visits to support the identification and registration of persons with specific needs.
∎ Ensure and oversee that specialized needs, including Protection, MHPSS, Physical and Functional Rehabilitation, basic health care, and recreational, are internally referred to HI specialized Officers in compliance with best practice and international standards related to the safety, participation and informed consent, non-discrimination, and respect of beneficiaries, in addition to the confidentiality of his/her information.
∎ Ensure that needs falling outside of HI's scope, including Shelter, Wash, Food Assistance, are externally referred to specialized actors, in a timely, safe and adequate manner, in compliance with best-practice and international standards, and by use of the Inter-Agency referral form.
∎ Upon relevant or adequate support and collaboration with Team Manager or HI's specialized Officer(s), ensure timely and quality follow-up of service provision, in line with the general guidelines on timing and frequency associated with a risk assessment.
∎ In collaboration with Community-Officers, participate in establishing movement plans for Community-Outreach volunteers and Para-counsellors and ensure on-the-job coaching of volunteers shadowing activities, from identification to case closure.
∎ Objective 2: Data Collection, Storage, Analysis, and Sharing
∎ Ensure the data entry and documentation of the cases are in line with HI's standard operating procedures on case management and data governance as well as international standards.
∎ Maintain complete, accurate, and confidential case files, including registration tokens (barcodes) and forms, through guidance from the Technical Unit and MEAL department.
∎ Upon request of the Team Manager, report on weekly or monthly achievements and issues in the implementation of the program, safely and ethically.
∎ Attend monthly Project Officers-Service Linkage coordination meeting and discuss/refer, on an ad-hoc basis any challenge or perceived potential threat in the conduct of activities with relevant Technical Advisor or Senior Technical Officer as well as Team Manager.
∎ Objective 3: Networking and representation
∎ Collaborate with HI sectors and external service providers to ensure a coordinated and collaborative response to the needs identified at the individual and community level.
∎ Support the Team Manager in the continuous mapping of services available in HI's areas of intervention, including through external service mapping assessments (questionnaire form).
∎ In collaboration with the Team Manager, ensure up-to-date understandings of service providers operating in the area by team members, including through weekly meetings and presentation of service mapping assessments conducted.
∎ Establish and maintain positive and efficient relations with target beneficiaries, community members, community leaders, and service providers.
∎ Participate in sectoral/or coordination meetings with other stakeholders upon request of the Team Manager.
∎ Objective 4: Other
∎ Maintain positive work relationships within the team and promote team-building efforts.
∎ Upon request, actively participate in training and coaching provided by HI and external partners.
∎ Ensure compliance with HI technical standards and Code of Conduct.
∎ Ensure PSEA and Child Safeguarding standards are upheld.

Additional Requirements:
∎ Age at least 25 years
∎ 02 years of relevant work experience.
∎ Communication skills in verbal and written Bangla, English, and Chittagonian/Rohingya languages.
∎ Computer knowledge (MS office package, including Excel -- both in English and Bangla).
∎ Ability to maintain confidentiality, respect, non-discrimination, and safety of the client at all times.
∎ Strong organizational skills, ability to meet deadlines, work independently, prioritize work under pressure, coordinate multiple tasks, and pay attention to detail.
∎ Experience working within a team.
∎ Good communication and interpersonal skills.
∎ Knowledge of humanitarian context(s).
∎ Experience working in humanitarian settings.
∎ Experience working in social work, including case management.
∎ Experience working in multidisciplinary contexts.
∎ Person with disability are encouraged to apply

Salary:
∎ Tk. 55654 - 72348 (Monthly)
∎ Salary will be determined based on experience, qualification and budget availability. Hardship Allowance will be added in addition to working in Cox`s Bazar District.

Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Medical allowance, Provident fund, Weekly 2 holidays, Insurance, Gratuity
∎ Festival Bonus: 2
∎ Leave: Sick Leave, Annual Leave, Medical Leave and Event Leave as per HI Policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 3 Sep 2022

Company Information:
∎ 23 Aug 2022
∎ Handicap International (humanity & Inclusion) in Bangladesh
∎ Address : House 3/A, Road 36, Gulshan-2, Dhaka-1212, Bangladesh
∎ Web : https://hi.org/en/index
∎ Business : Business: Handicap International (HI) is an international aid organization specializing in the field of disability. Non-governmental, non-religious, non-political, and non-profit making works alongside persons with disabilities and other vulnerable groups, whatever the context, assisting them and supporting them in their efforts to become self-reliant. Since its creation, the organization has set up programmes in approximately 60 countries and intervened in many emergencies. It operates as a federation made up of eight associations (Belgium, Canada, France, Germany, Luxembourg, Switzerland, United Kingdom, USA) that provide human and financial resources, manage projects, and raise awareness of Handicap International`s actions and campaigns.

HI has been working in Bangladesh since 1997, with a focus on creating sustainable changes in terms of ensuring the rights and inclusion of persons with disabilities in society. HI promotes an inclusive approach by focusing on access to services for all whenever possible rather than developing specific actions for persons with disabilities. HI works with persons with disabilities and with their families, their communities, and society. The main office is based in Dhaka, and presently there are 4 project offices (Kurigram, Sitakundu, Ukhiya, and Teknaf) and 1 coordination office (Cox Bazar).

Presently HI Bangladesh is implementing projects on integrating disability in community-based disaster risk reduction and response; economic empowerment of extremely poor persons with disabilities; mainstreaming disability in livelihood interventions; support to refugees and surrounding communities, capacity building of professional associations; and support to Disabled People`s Organizations; among others.

Category: NGO/Development

: Interested candidates meeting the above requirements should apply with the latest CV with 3 References (Current & Last Supervisor only) including the Head of HR of the current employer to bdjobs.com by Monday, 3 September 2022. Only shortlisted candidates will be notified.Handicap International-Humanity & Inclusion is an equal opportunity employer. Women and people with disabilities are strongly encouraged to apply and they will be preferred in case of equal qualifications with other candidates.HI promotes and upholds the principles of equal opportunities and policies (PSEAH, Child Protection, etc.). HI has a zero-tolerance approach to any harm to, or exploitation of, a vulnerable adult or a child by any of our staff, representatives, or partners. Recruitment to all jobs in HI includes, in particular, criminal record checks and the collection of relevant references. Safeguarding our beneficiaries is our top priority in everything we do.HI is committed to a safe workplace for all people to grow professionally regardless of age, gender, sexual orientation, religion, nationality, or race. HI extends this commitment to equality and Do No Harm to all staff, volunteers, partners, and beneficiaries. With a solid commitment to these values, the humanitarian principles focus on equity and inclusion. A competitive candidate will uphold and implement these values in their personal and professional lives.Any sort of persuasion by the person, phone, email, or other means in this regard will automatically disqualify the candidate. The selected employee should clearly understand that all final offers of employment are contingent upon a successful reference check, the pre-employment screening will be performed for all selected applicants. Please be noted that this position will be confirmed after confirmation of the award.