Project Officer, Case Management, Bhasan Char, HCMP

Job Description

Title: Project Officer, Case Management, Bhasan Char, HCMP

Company Name: BRAC

Vacancy: --

Age: Na

Job Location: Noakhali (Hatiya)

Salary: Negotiable

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): NGO, Development Agency

• Bachelor/Honors

Bachelor’s in any field from any UGC approved reputed university or institute

• At least 2 years
• The applicants should have experience in the following business area(s): NGO, Development Agency

• Demonstrates effective stress management by utilizing supervision and self-awareness to maintain performance and emotional balance in challenging situations.

• Applies strong problem-solving skills to ensure decisions are always made in the best interest of the child.

• Shows initiative and creativity in designing and implementing protective interventions for children and adolescents.

• Ensures effective coordination and collaboration with child protection actors, CiC authorities, and government stakeholders.

• Proficient in digital data management, including accurate online data entry and timely, high-quality reporting of adolescent engagement activities.

• Exhibits empathy, patience, and kindness when working with vulnerable children and adolescents.

• Facilitates adolescent psychosocial well-being and life skills development through structured training and supportive engagement.

BRAC is an international development organisation founded in Bangladesh in 1972 that partners globally with over 100 million people living with inequality and poverty to create opportunities to realise their potential.

To ensure the effective implementation of Child Protection Case Management (CM) activities under the Humanitarian Crisis Management Programme (HCMP), this position provides technical support to case workers, identifies capacity-building needs, and ensures the delivery of quality case management services. The role includes monitoring the CPIMS+ platform, analyzing cases, and guiding case workers to take appropriate actions. Additionally, the position is responsible for maintaining the case management database and ensuring close coordination with the Child Protection sector and other HCMP programmes.

• Oversee Child Protection case management services, ensuring quality, confidentiality, and secure case file management in line with inter-agency SOPs, CPIMS+, and organizational policies; provide technical guidance and directly manage complex and high-risk cases.

• Supervise and mentor Child Protection (CP) case workers by providing ongoing technical guidance to ensure appropriate referrals, ethical case management, and the consistent application of survivor-centred approaches.

• Engage with Child Protection Committees and other community-based protection mechanisms, and follow up on identified cases of vulnerability, including abuse, neglect,

• child marriage, trafficking, disability, and GBV incidents.

• Lead and support family tracing and reunification (FTR) for separated and unaccompanied children, in coordination with relevant authorities and child protection agencies

• Monitor CP and GBV trends and protection risks, report key findings to the Senior technical officer, and recommend prevention and mitigation measures.

• Identify gaps and challenges within CP and GBV referral pathways and work with protection staff, service providers, and local authorities to strengthen referral systems and response quality.

• Ensure timely submission of weekly and monthly CP case management reports, maintaining accurate documentation while upholding strict data protection and confidentiality standards.

• Assist to build-up staff capacity on case management intervention.

• Prepare reports, budgets, and other required documents accurately and submit them to the respective authorities promptly.

• Maintaining effective liaison and coordination with different sectors of HCMP, other sectors of BRAC, national and international NGOs, and especially the CiC Office to ensure smooth and efficient case management support and service delivery.

Safeguarding

• Ensure the safety of Programme Participants, people who come into contact with the organisation and team members from any harm, abuse, neglect, harassment and exploitation including sexual exploitation and abuse (SEA) to achieve the programme`s goals of safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment

• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action

• Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do so

• Mobile bill

• Weekly 2 holidays

• Free accommodation

• Festival Bonus

• Health & Life Insurance

• Paternity/ Maternity leave

• others as per Organisation policy.