Project Coordinator (Night Shift)

Job Description

Title: Project Coordinator (Night Shift)

Company Name: Dispatch Management Ltd.

Vacancy: 10

Age: 20 to 35 years

Job Location: Dhaka (Uttara Sector 12)

Salary: Tk. 30000 - 35000 (Monthly)

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Call Center
• Freshers are also encouraged to apply.

• A Level
• HSC

• 1 to 3 years
• The applicants should have experience in the following business area(s): Call Center
• Freshers are also encouraged to apply.

• Age 20 to 35 years

• Fluent in English (speaking, reading, and writing) as this role requires consistent communication with US team members, technicians and clients.

• 1-2 years of executive assistance, project management, and/or client-facing relationship experience

• Knowledge reporting systems (Tableau, Salesforce, etc.)

• Strong attention to detail and ability to stay organized while working on multiple tasks atonce

• A highly motivated team player with a proactive approach to work

• A finisher/completer with a high level of personal ownership of individual performance

• Self-driven, results-oriented with a positive outlook, and a clear focus of high-quality work

• Able to work well with colleagues within different areas of expertise

• Must be comfortable operating in a fast-paced, highly dynamic environment and exhibit grace under pressure.

Why is this role important to Dispatch Management LTD (DML)?

The Project Coordinator is a newly created role at Dispatch Management Ltd. with long-term growth potential. This position will be supporting DML customers in various aspects of their operations. The role involves collaboration in internal systems, monitoring accounts, data entry, and other project coordination tasks. This is a vital role in ensuring that DML customers can grow and scale their operations while driving business growth.

What you’ll do:

• Assist in maintaining/updating internal systems such as, but not limited to s360, Salesforce, MS Office, Field Nation, G-Suite, Concur
• Monitor accounts and advise of anomalies and other risks
• Data entry and data processing
• Create and distribute critical reports out of the Field Nation platform as requested
• Respond to and follow up on CRS escalations and requests for assistance
• Coordinating internal and external meetings
• Coordinating travel itineraries and travel expense processing
• Work with data and reporting teams to gather critical information needed for upcoming customer touchpoints
• Creating, updating, and maintaining ongoing project work orders for customers including management of documentation
• Facilitate requests for data and reporting

Position Type/Expected Hours Of Work:

• This is a full-time opportunity (subject to successful completion of the probation period).
• Shift: 8 hours/day, 5 days/week (Mon-Fri).
• Hours generally range from 8pm - 5am (can vary due to daylight savings in the U.S.).

Job Location:

• Uttara, Dhaka (Work From Home)

• Weekly 2 holidays,Insurance,Gratuity
• Salary Review: Yearly
• Festival Bonus: 2

• BDT 30,000/- to 35,000/- Monthly Salary

• Internet Data Allowance