Job Description

Title: Program Manager (Hospital in-charge)

Company Name: Manabik Shahajya Sangstha (MSS)

Vacancy: 01

Age: at most 45 years

Location: Thakurgaon

Maximum Salary: Tk. 60000 (Monthly)

Experience:
∎ At least 5 years
∎ The applicants should have experience in the following business area(s):NGO, Hospital, Healthcare Startup

Published: 16 Feb 2025

Education:
∎ Master of Business Administration (MBA), Master of Science (MSc) in Social Science
∎ Post-graduation in social science from any reputed University. MBA and/or MPH will be preferable.
∎ Post-graduation in social science from any reputed University. MBA and/or MPH will be preferable.

Requirements:

Additional Requirements:
∎ Age at most 45 years
∎ Managerial skills: Ability to hire, train, and delegate tasks to the right staff and to develop creative solutions to staffing and patient issues
∎ Leadership and Management Skills: Ability to lead and motivate teams, manage resources effectively, and make sound decisions.
∎ Communication and Interpersonal Skills: Excellent communication skills to interact with staff, patients, and stakeholders.
∎ Financial Acumen: Understanding of healthcare finance, budgeting, cost management, and financial reporting.
∎ Problem-solving and Critical Thinking: Ability to analyze complex situations, identify solutions, and implement effective strategies.
∎ Adaptability and Resilience: Ability to adapt to changing circumstances, handle challenges, and work in a demanding environment.
∎ The age limit is relaxable more for experienced candidates
∎ Managerial skills: Ability to hire, train, and delegate tasks to the right staff and to develop creative solutions to staffing and patient issues
∎ Leadership and Management Skills: Ability to lead and motivate teams, manage resources effectively, and make sound decisions.
∎ Communication and Interpersonal Skills: Excellent communication skills to interact with staff, patients, and stakeholders.
∎ Financial Acumen: Understanding of healthcare finance, budgeting, cost management, and financial reporting.
∎ Problem-solving and Critical Thinking: Ability to analyze complex situations, identify solutions, and implement effective strategies.
∎ Adaptability and Resilience: Ability to adapt to changing circumstances, handle challenges, and work in a demanding environment.
∎ The age limit is relaxable more for experienced candidates

Responsibilities & Context:
∎ Overseeing Daily Operations: Ensuring the smooth functioning of all departments, from patient care to support services like labs and pharmacies.
∎ Resource Allocation: Efficiently managing staff, budgets, and medical supplies to optimize service delivery.
∎ Quality Control: Implementing and monitoring quality assurance programs to maintain high standards of patient care and safety.
∎ Compliance: Ensuring adherence to healthcare regulations, licensing requirements, and ethical guidelines as per the requirement of the Ministry of Health and Family Welfare of Bangladesh.
∎ Budgeting: Developing and managing the hospital's budget, including revenue generation and expense control.
∎ Financial Reporting: Preparing accurate financial reports for respective hospital authority and management, including hospital boards and regulatory bodies.
∎ Cost Management: Identifying areas for cost reduction and efficiency improvements without compromising quality.
∎ Staffing: Recruiting, training, and supervising medical and administrative personnel.
∎ Performance Management: Evaluating staff performance, providing feedback, and promoting professional development.
∎ Employee Relations: Addressing employee grievances, fostering a positive work environment, and ensuring compliance with labor laws.
∎ Strategic Planning: Collaborating with hospital leadership to develop long-term goals and strategic plans for the hospital as well as for the health program.
∎ Service Development: Identifying community health needs and developing new services or programs to meet those needs.
∎ Marketing and Public Relations: Promoting the hospital's services and building positive relationships with the community, stakeholders, and donors.
∎ Collaboration: Working closely with medical staff, nurses, and other healthcare professionals to ensure coordinated care.
∎ Patient Relations: Addressing patient concerns, ensuring patient satisfaction, and promoting patient-centered care.
∎ External Relations: Maintaining relationships with government agencies, insurance providers, and other stakeholders.
∎ Public Health Challenges: Hospital Managers in Bangladesh often need to address public health issues such as infectious diseases, malnutrition, and limited access to healthcare in certain areas.
∎ Resource Constraints: Many hospitals in Bangladesh face resource limitations, requiring managers to be creative and resourceful in optimizing resource utilization.
∎ Regulatory Environment: Staying updated on evolving healthcare regulations and ensuring compliance is crucial.
∎ Community Engagement: Building trust and strong relationships with the local community is essential for hospital success.
∎ Job Summary: Manabik Shahajya Sangstha (MSS), a national NGO, is seeking a qualified and experienced professional to serve as the Program Manager (Hospital In-Charge) for its partner hospital in northern Bangladesh. This role requires strong leadership, management skills, and in-depth knowledge of hospital administration. The ideal candidate must be capable of overseeing hospital operations, ensuring compliance with healthcare regulations, managing financial and human resources, and enhancing service quality. The position demands the ability to navigate the challenges of the Bangladesh healthcare system while optimizing resources and fostering community engagement.
∎ Key Responsibilities:
∎ Key Responsibilities include (but are not limited to)
∎ Operational Management:
∎ Overseeing Daily Operations: Ensuring the smooth functioning of all departments, from patient care to support services like labs and pharmacies.
∎ Resource Allocation: Efficiently managing staff, budgets, and medical supplies to optimize service delivery.
∎ Quality Control: Implementing and monitoring quality assurance programs to maintain high standards of patient care and safety.
∎ Compliance: Ensuring adherence to healthcare regulations, licensing requirements, and ethical guidelines as per the requirement of the Ministry of Health and Family Welfare of Bangladesh.
∎ Financial Administration:
∎ Budgeting: Developing and managing the hospital's budget, including revenue generation and expense control.
∎ Financial Reporting: Preparing accurate financial reports for respective hospital authority and management, including hospital boards and regulatory bodies.
∎ Cost Management: Identifying areas for cost reduction and efficiency improvements without compromising quality.
∎ Human Resources Management:
∎ Staffing: Recruiting, training, and supervising medical and administrative personnel.
∎ Performance Management: Evaluating staff performance, providing feedback, and promoting professional development.
∎ Employee Relations: Addressing employee grievances, fostering a positive work environment, and ensuring compliance with labor laws.
∎ Strategic Planning and Development:
∎ Strategic Planning: Collaborating with hospital leadership to develop long-term goals and strategic plans for the hospital as well as for the health program.
∎ Service Development: Identifying community health needs and developing new services or programs to meet those needs.
∎ Marketing and Public Relations: Promoting the hospital's services and building positive relationships with the community, stakeholders, and donors.
∎ Stakeholder Management:
∎ Collaboration: Working closely with medical staff, nurses, and other healthcare professionals to ensure coordinated care.
∎ Patient Relations: Addressing patient concerns, ensuring patient satisfaction, and promoting patient-centered care.
∎ External Relations: Maintaining relationships with government agencies, insurance providers, and other stakeholders.
∎ Additional Considerations:
∎ Public Health Challenges: Hospital Managers in Bangladesh often need to address public health issues such as infectious diseases, malnutrition, and limited access to healthcare in certain areas.
∎ Resource Constraints: Many hospitals in Bangladesh face resource limitations, requiring managers to be creative and resourceful in optimizing resource utilization.
∎ Regulatory Environment: Staying updated on evolving healthcare regulations and ensuring compliance is crucial.
∎ Community Engagement: Building trust and strong relationships with the local community is essential for hospital success.

Skills & Expertise:

Compensation & Other Benefits:
∎ The salary package is monthly up to BDT 60,000 (Gross). For working purposes, TA/DA will be provided as per organizational policies.
∎ The salary package is monthly up to BDT 60,000 (Gross). For working purposes, TA/DA will be provided as per organizational policies.

Workplace:
∎ Work at office

Employment Status: Contractual

Job Location: Thakurgaon

Job Highlights:

Read Before Apply:

Read Before Apply:

If you meet our requirements and believe you are the best fit for the position, please send your CV (including two professional references) along with a cover letter in one MS Word or PDF file addressed to the Executive Director, MSS via email at hr@mssbd.org or apply online on or before 06 March 2025.

Subject line: Application for the position of Program Manager (Hospital in-charge).

MSS treats all applications based on merit. Any form of persuasion will disqualify the applicant. MSS reserves the right to cancel any application. Only shortlisted candidates will be invited for the selection process.

Apply Procedure 

Apply Online or

Email your CV : Send your Detailed CV with Cover Letter to the given email: hr@mssbd.org 

Company Information:
∎ Manabik Shahajya Sangstha (MSS)
∎ SEL Centre (3rd Floor), 29, West Panthapath, Dhaka-1205.
∎ Manabik Shahajya Sangstha (MSS), a leading national level non-governmental organization, was established by a group of students of Dhaka Residential Model School/ College and later of the University of Dhaka in 1974 with the aim to provide succor to the underserved flood-stricken people. Thereafter, MSS started to empower the disadvantaged people by making resources available to them through microcredit, health and nutrition services, eliminating preventable blindness; promoting food security, women and child rights, good governance, non-formal primary education, among others.

Address::
∎ SEL Centre (3rd Floor), 29, West Panthapath, Dhaka-1205.
∎ Manabik Shahajya Sangstha (MSS), a leading national level non-governmental organization, was established by a group of students of Dhaka Residential Model School/ College and later of the University of Dhaka in 1974 with the aim to provide succor to the underserved flood-stricken people. Thereafter, MSS started to empower the disadvantaged people by making resources available to them through microcredit, health and nutrition services, eliminating preventable blindness; promoting food security, women and child rights, good governance, non-formal primary education, among others.

Application Deadline: 6 Mar 2025

Category: NGO/Development