MEAL & KM Officer

Job Description

Title: MEAL & KM Officer

Company Name: Eco-Social Development Organization (ESDO)

Vacancy: 01

Age: Na

Job Location: Cox`s Bazar (Teknaf, Ukhia)

Salary: Tk. 54250 (Monthly)

Experience: --

Published: 2026-02-25

Application Deadline: 2026-03-01

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

Job Summary:

ESDO is implementing Nari Shakti, Samaz Shakti (NSSS) Project with the assistance of Helvetas Swiss Intercooperation. The objective of the project is to establish a gender-transformative enabling environment that empowers women and marginalized groups to foster safer, inclusive, and resilient communities in the vulnerable contexts of Cox’s Bazar. The project focuses on protecting women and girls aged 10-35 in both host and refugee communities by enhancing resilience, reducing disaster vulnerabilities and creating alternative livelihood opportunities. This project has been implementing in 5 unions of Ukhyia and Teknaf upazila. The position will ensure the project adheres to agreed results frameworks, quality benchmarks, and learning objectives, aligning with HELVETAS’s MEAL standards and ESDO’s organizational guidelines.

This position is critical for ensuring the project's quality, accountability, and evidence-based impact. The MEAL and KM Officer will be responsible for establishing and managing a robust Monitoring, Evaluation, Accountability, and Learning (MEAL) system tailored to this innovative value-chain project, tracking progress against specific outputs and outcomes, and capturing learning to demonstrate the project's contribution to livelihoods and social cohesion.

Job Purpose:

The MEAL and KM Officer will be responsible for leading the development and implementation of the project's comprehensive MEAL framework. The purpose is to ensure systematic tracking of project performance against the log-frame indicators, facilitate accountability to beneficiaries and donors, and generate high-quality evidence and learning on the effectiveness of the value-chain approach in building economic resilience and social cohesion. The position will ensure that data and learning directly inform adaptive management and decision-making by the project team and partners.

Reporting to:

Project Manager (PM)

ESDO is inviting applications from interested qualified candidates for the following position.

Key Responsibilities:

1. MEAL System Strengthening and Management

•Lead the development and roll-out of a project-specific MEAL plan, aligned with the project's log-frame and results framework.

•Design and implement digital data collection tools (using platforms like Kobo/ODK) for efficient and real-time tracking of key indicators, including artisan participation (disaggregated by gender, refugee/host status), production volume, sales data, and income changes.

•Actively manage data flow between field teams (ESDO) ensuring the system supports results-based management and meets the reporting needs of all stakeholders, including Helvetas.

•Oversee the project's data-driven monitoring system to track monthly progress on training, production, and market linkages as outlined in the project proposal.

2. Monitoring, Evaluation, and Reporting

•Lead the conduct of the project Baseline and Endline Assessments, measuring initial conditions and final outcomes related to artisans' skills, income levels, production capacity, Gender analysis, market access, and perceptions of social cohesion.

•Perform regular field monitoring visits to verify data, observe training and production quality, and ensure accountability mechanisms are functional.

•Track progress against the project's key outputs and outcomes, including the training of beneficiaries, development of market linkages, and improvements in social cohesion.

•Consolidate and analyze monitoring data to produce high-quality monthly, quarterly, and final reports for project management and donors, ensuring they clearly illustrate progress, impact, and evidence of good practices.

3. Accountability to Affected Populations (AAP) and Feedback Mechanisms

•In line with Core Humanitarian Standard (CHS) and IASC commitments, establish and manage a functional and accessible Complaints and Feedback Mechanism (CFM) for all project beneficiaries.

•Ensure information about the CFM, safeguarding, and expected staff behaviour is disseminated within Rohingya camps and host communities.

•Analyze feedback trends and share reports with the project team to facilitate timely responses and program adaptation.

•Promote meaningful community participation in all stages of the project cycle.

4. Learning and Knowledge Management

•Document and synthesize project learning on the innovative value-chain model, specifically its impact on economic empowerment, social cohesion between refugee and host communities, and private-sector engagement.

•Collaborate with the communications team and partners to produce high-quality, evidence-based case studies, success stories, and impact reports that showcase the journey and achievements of the artisans.

•Develop and maintain a project "knowledge hub" to centralize key documents, training materials, assessment reports, and learning briefs.

•Organize and facilitate regular learning and review workshops with project staff and partners to reflect on monitoring data, discuss challenges, and adapt strategies for improved effectiveness.

5. Capacity Building and Coordination

•Build the capacity of project staff and community-based facilitators on MEAL tools, concepts, and the use of digital data collection systems.

•Provide technical support to ensure data quality and the effective operation of the MEAL system across all project locations.

•Work closely with the Light of Hope team to align monitoring of production quality, market sales, and brand promotion activities with the overall project MEAL framework.

As per project Allocation