Partner Success Manager

Job Description

Title: Partner Success Manager

Company Name: Betopia Group

Vacancy: --

Age: 25 to 35 years

Job Location: Dhaka (Mohakhali)

Salary: Negotiable

Experience:

• 3 to 5 years

• Bachelor of Business Administration (BBA) in Marketing, International Business
• Bachelor of Science (BSc) in Architecture, Information Technology, Computer Science & Engineering

• 3 to 5 years

• Age 25 to 35 years

Requirements:

• 1–3 years of experience in partner management, channel sales, business development, or account management within the technology sector (strong recent graduates with relevant internships considered).

• Developing commercial and business acumen with a willingness to own and grow toward revenue targets.

• Working understanding of enterprise technology solutions (ERP, SaaS, Cloud, AI, or managed services).

• Good client-handling and communication skills, with the ability to build rapport across diverse markets and cultures.

• Solid organizational and project-coordination skills, with the ability to manage multiple accounts and meet deadlines.

• Full professional proficiency in English — written and verbal.

• Familiarity with CRM platforms, partner portals, and pipeline management tools, or the ability to learn them quickly.

• A proactive, coachable self-starter able to operate in a fast-paced, global environment.

Core Skills & Competencies:

• Business Acumen: Developing grasp of commercial models and market dynamics, with a focus on identifying growth opportunities.

• Technology Fluency: Working knowledge of enterprise technology solutions including ERP, SaaS, Cloud, AI, and managed services.

• Sales & Deal Support: Able to support the sales cycle from qualification and proposal development through to closure with guidance.

• Client & Partner Handling: Builds rapport and trust with stakeholders and sustains day-to-day engagement.

• Communication & Presentation: Clear communicator with full professional English proficiency across written and verbal formats.

• Organization & Project Coordination: Organized and delivery-focused, able to manage multiple accounts and prioritize effectively.

• Analytical Thinking: Comfortable interpreting KPIs and pipeline metrics to support performance reviews.

• Problem Solving: Solutions-oriented; resolves routine challenges and escalates appropriately.

Role Overview:

The Partner Success Manager is responsible for managing 2–3 partners per region across the full partner lifecycle — from onboarding and enablement to performance management and revenue growth. Working under the guidance of the Senior Partner Success Manager, the role is hands-on and execution-focused, with a clear pathway to broader ownership as the individual develops.

This is a commercially driven role requiring developing business acumen, a working understanding of enterprise technology solutions, and the ability to build trusted relationships with partners and clients.

Key Responsibilities:

• Build, manage, and grow partner and client relationships across assigned regions, acting as a primary point of contact throughout the partner lifecycle.

• Support partner revenue performance through sales enablement, deal support, and co-selling across Betopia’s technology portfolio.

• Deliver partner onboarding, training, and ongoing enablement, ensuring partners are equipped to represent and sell Betopia solutions.

• Help partners identify, qualify, and close business opportunities, including proposal support, pricing guidance, and negotiation assistance.

• Conduct regular business reviews, track KPIs, and prepare data-driven insights to optimize partner performance and surface growth opportunities.

• Contribute to joint go-to-market campaigns and co-branded marketing initiatives in line with Betopia’s commercial strategy.

• Manage day-to-day partner and client concerns, escalating to the Senior Partner Success Manager where appropriate, and maintain high levels of engagement and satisfaction.

• Profit share
• Salary Review: Yearly
• Festival Bonus: 2

• Excellent work environment

• Fast career growth

• Global exposure

• Innovation-driven culture