Outlet In-Charge

Job Description

Title: Outlet In-Charge

Company Name: Agora Limited

Vacancy: --

Age: At least 22 years

Job Location: Chattogram, Dhaka

Salary: Negotiable

Experience:

• At least 4 years
• The applicants should have experience in the following business area(s): Retail Store

• Bachelor/Honors

• At least 4 years
• The applicants should have experience in the following business area(s): Retail Store

• Age At least 22 years

• The job holder is primarily responsible for overall outlet operations.

• He/she works closely with other functional FPRs to identify & formulate means to achieve set goals.

• He/she is required to evaluate & improve the Operational processes & systems on a continual basis and also has to assist the Area Manager with analytical, interpretative & constructive thinking to achieve ABP target.

• Plan, forecast, report on sales, costs and business performance.

• Plan and implement advertising and promotional strategies and activities.

• Assist Area Manager in developing Business Strategies for Retail Operations.

• Raise Purchase Requisitions (PR), Goods Received Notes (GRN) and manage store to store Stock Transfer, Stock Returns etc. through SAP System.

• Manage and monitor POS System & Loyalty issues as and when necessary.

• Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments in the Company.

• Monitor Guest traffic flow to maximize sales, Guest satisfaction, appearance, image and comfort for Guests.

• Implement and monitor the effectiveness of QMS processes and procedures.

• Manage cash and payment systems in accordance with company procedures and policies, at all times with staff and Guest safety as top priority.

• Supervise selling and Guest service activities and staff competence in these areas, so as to optimize and sustain sales performance, profitability and Guest satisfaction.

• Handle costs and overheads, and all factors affecting the profitable performance of the shop.

• Be responsible for the management & safety of all equipment, fixtures fabric & IT Infrastructure of shop premises.

• Administer health and safety, security, and emergency systems, capabilities and staff and Guest awareness, according to company policy and relevant law.

• Maintain desired levels of people productivity at the assigned Outlets.

• Train and mentor subordinates to understand QMS processes and procedures.

• Manage and motivate staff, train and develop staff, according to company policies and employment laws, and ensure relevant HR procedures are followed (appraisals, discipline, grievance, etc).

• Liaise with external agencies and authorities as necessary (fire services, police, local council, health and safety inspectors, etc).

• Liaise with and utilize support from suppliers, merchandisers and other partners as required.

• Continually seek opportunities to be innovative and increase efficiency within work stream.

• Predict and identify trends and dynamics within the external marketplace in relation to Operations and provide recommendations on how to leverage those.

• Medical allowance,Provident fund,Gratuity,Insurance,Profit share
• Salary Review: Yearly
• Festival Bonus: 2

• Holiday Allowance

• Sales Incentive