Operations Manager (Ridesharing)

Job Description

Title: Operations Manager (Ridesharing)

Company Name: Digital Ride Ltd

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Masters degree in Economics, Finance, Marketing or equivalent.

Experience Requirements:
∎ At least 3 year(s)

Job Responsibilities:
∎ Own driver and rider safety operations across the Bangladesh & Asia corridor (Later). Using an analytical approach, work with key locals, regional and global stakeholders to make Digital Ride safer for our drivers and riders.
∎ Develop, monitor and improve local safety & quality processes and roll them out across the region.
∎ Collaborate with stakeholders to proactively identify products and processes that will better support Safety & Quality KPIs. Advocate for testing and adoption of global safety products not currently in our markets.
∎ Pioneer solutions for safety & quality issues specific to our region such as women's safety and motorbike safety.
∎ Set and maintain minimum rating and other quality thresholds, and ensure drivers are properly educated to provide these standards.
∎ Keep a pulse on driver and rider safety & quality sentiment in our region; escalate feedback and turn it into process improvements.
∎ Support the new market and product launches by scaling safety & quality processes.
∎ Build safety into the office's culture. Be a passionate advocate for safety, educate the team on its importance and ensure safety is treated as a priority across all functions and factored into all relevant decisions.

Additional Requirements:
∎ A minimum of 3 years experience in Consulting, Finance, Banking, Analytics, or Marketing with proven track record of implementing experiences attained.
∎ Experienced in working in the Asian region.
∎ Excellent MS Office skills, SQL knowledge preferred but not required.
∎ Leadership skill and ability to take effective initiatives and projects for the organization.
∎ Startup (all-hands-on-deck) approach
∎ Relevant work experience (priority)

Salary: Negotiable

Application Deadline: February 6, 2020

Company Information:
∎ Digital Ride Ltd
∎ Business : Ride share service provider

Category: Production/Operation

Source: bdjobs.com

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