Operation Manager- Villa

Job Description

Title: Operation Manager- Villa

Company Name: Chuti Cox's Bazar Limited

Vacancy: 1

Age: 25 to 35 years

Job Location: Cox`s Bazar

Salary: Negotiable

Experience:

• 3 to 5 years
• The applicants should have experience in the following business area(s): Hotel, Resort

• Bachelor/Honors
• Diploma in Hotel Management

• 3 to 5 years
• The applicants should have experience in the following business area(s): Hotel, Resort

• Age 25 to 35 years
• Only Male

We are looking for a dynamic and responsible Hotel Operation Manager to lead and manage the overall operations of our property. The ideal candidate must have strong leadership skills, excellent communication abilities, and hands-on experience in hotel & resort management. He will be responsible for ensuring smooth daily operations, maintaining high service standards, and delivering an exceptional guest experience while achieving the hotel’s operational and financial goals.

• Oversee daily hotel operations including front office, housekeeping, food & beverage and guest services.

• Ensure smooth coordination between all departments to maintain high service standards.

• Monitor staff performance, provide guidance and conduct regular training to improve service quality and efficiency.

• Handle guest complaints promptly and ensure maximum guest satisfaction.

• Implement operational policies, SOPs and quality control measures.

• Supervise room allocation, reservation flow and ensure occupancy targets are met.

• Maintain cleanliness, safety and hygiene standards across the property.

• Work closely with the accounts and procurement departments to manage budgets, cost control and inventory.

• Prepare daily/weekly/monthly operational reports for management.

• Ensure compliance with company policies, hotel regulations and local laws.

• Mobile bill,T/A
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

Accommodation