Operation Manager - 4 Star Boutique Hotel
Job Description
Title: Operation Manager - 4 Star Boutique Hotel
Company Name: iNFINITY BEACH RESIDENCE
Vacancy: 01
Age: Na
Job Location: Cox`s Bazar
Salary: Tk. 60000 - 70000 (Monthly)
Experience: --
Published: 2026-07-20
Application Deadline: 2026-08-19
Education:
Requirements: --
Skills Required:
Additional Requirements:
Responsibilities & Context:
1) Oversee the day-to-day operations of all hotel departments, ensuring smooth coordination and efficient service delivery.
2) Ensure compliance with 4-star hospitality standards, hotel SOPs, quality assurance, cleanliness, and guest satisfaction requirements.
3) Manage guest relations, VIP services, and complaint resolution to deliver exceptional guest experiences and maintain the hotel's reputation.
4) Monitor financial performance by managing budgets, revenue, occupancy, ADR, RevPAR, inventory, payroll, and operational costs to achieve profitability targets.
5) Lead, coach, and develop departmental teams through effective workforce planning, scheduling, performance management, and staff training.
6) Supervise Food & Beverage, Housekeeping, Engineering, Security, and Maintenance operations to ensure quality, hygiene, safety, and operational efficiency.
7) Collaborate with the Sales & Marketing team to maximize occupancy, increase revenue, promote hotel services, and strengthen business relationships.
8) Ensure compliance with company policies, Bangladesh Labor Law, food safety, fire and life safety regulations, environmental standards, and other statutory requirements.
9) Prepare and review operational reports, departmental KPIs, budgets, and performance analyses, implementing corrective actions and continuous improvement initiatives.
10 Represent hotel management in operational matters by coordinating cross-functional activities, responding to emergencies, supporting business continuity, and implementing hospitality best practices. Guest Satisfaction Score (GSS).
Job Other Benifits:
- Mobile bill
- Salary Review: Yearly
- Festival Bonus: 2
Based on industry practice
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Hospitality/ Travel/ Tourism
