Title: Officer/Jr. Officer - Information Technology (IT)
Company Name: Elite Group of Industries
Vacancy: --
Location: Gazipur
Minimum Salary: Negotiable
Experience:
∎ 2 to 3 years
Published: 20 Aug 2024
Education:
∎ Minimum Diploma/BSc in Computer Science.
∎ Minimum Diploma/BSc in Computer Science.
Requirements:
Additional Requirements:
∎ Minimum 2-3 years of industry-related experience.
∎ Minimum 2-3 years of industry-related experience.
Responsibilities & Context:
∎ Install, configure, and maintain computer hardware and software applications.
∎ Troubleshoot and resolve software and hardware issues promptly.
∎ Monitor and maintain the local area network (LAN) and internet connectivity.
∎ Ensure seamless and secure access for all users.
∎ Manage firewall and have knowledge of Active Directory.
∎ Collaborate with external vendors for maintenance.
∎ Provide technical assistance to employees, addressing IT-related inquiries via email, phone, or in person.
∎ Log, track, and resolve support requests in a timely manner.
∎ Implement regular data backup procedures to safeguard critical information.
∎ Manage software updates, patches, and system upgrades to keep the IT environment up-to-date and secure.
∎ Maintain an accurate inventory of all IT assets, including hardware and software licenses.
∎ Participate in IT-related projects and initiatives, collaborating with cross-functional teams to achieve project goals.
∎ Email, MS Word, Excel, PowerPoint, Gmail, Outlook, ChatGPT.
∎ Job Location: Factory (Gazipur & Ghorashal)
∎ Company Overview: Established since 1981, head quartered in Dhaka.
∎ Job Responsibilities:
∎ 1. Hardware and Software Support:
∎ Install, configure, and maintain computer hardware and software applications.
∎ Troubleshoot and resolve software and hardware issues promptly.
∎ 2. Network Management:
∎ Monitor and maintain the local area network (LAN) and internet connectivity.
∎ Ensure seamless and secure access for all users.
∎ Manage firewall and have knowledge of Active Directory.
∎ Collaborate with external vendors for maintenance.
∎ 3. Help Desk Support:
∎ Provide technical assistance to employees, addressing IT-related inquiries via email, phone, or in person.
∎ Log, track, and resolve support requests in a timely manner.
∎ 4. Data Backup and Security:
∎ Implement regular data backup procedures to safeguard critical information.
∎ 5. Software Updates and Patching:
∎ Manage software updates, patches, and system upgrades to keep the IT environment up-to-date and secure.
∎ 6. IT Inventory Management:
∎ Maintain an accurate inventory of all IT assets, including hardware and software licenses.
∎ 7. Collaborative Projects:
∎ Participate in IT-related projects and initiatives, collaborating with cross-functional teams to achieve project goals.
∎ 8. High Proficiency Required:
∎ Email, MS Word, Excel, PowerPoint, Gmail, Outlook, ChatGPT.
∎ Job Location: Factory (Gazipur & Ghorashal)
Employment Status: Full Time
Job Location: Gazipur
Read Before Apply:
Send CV: Email: jahangir.hr@elitegroup-bd.com
NB: Interested has been requested to drop their CV into mentioned mail ID with designation name.
Please mention in email subject line for the post you applied.