Officer - Sales & Marketing
Job Description
Title: Officer - Sales & Marketing
Company Name: Richmond Hotel Apartment Sylhet
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Minimum Bachelor Degree.
Experience Requirements:
∎ At least 2 year(s)
Job Context:
∎ Richmond Hotel & Apartment is seeking application from competent, dynamic and self-motivated individuals to fill up the position of Officer - Sales & Marketing.
∎ Have a general understanding of Hotel Segment, Hotel Management and overall Travel Arrangements & Event Management.
Job Responsibilities:
∎ Sales Promotion and marketing the business.
∎ Handling Group Bookings.
∎ Tickets: Understand fare rules, Re-validations, Re-issue and/or Refunds etc.
∎ Servicing Corporate Clients & sourcing new business.
∎ Coordination with Embassies, Airlines, Hotels & Other Service Providers.
∎ Planning and implementing tour & travel packages home and abroad.
∎ Planning, implementing & ensuring monthly sales target by constantly motivating sales team
∎ Operational Follow Up i.e. supervising any special event that comes up
∎ Sourcing new business in tourism field and generating new ideas for organizational development
∎ The Incumbent should be target oriented and handling, managing & developing Travels and Tourism business.
∎ Have a general understanding of Holidays, Tours and overall Travel Arrangements & Event Management.
∎ Maintain Constant communication and follow-up with Clients.
∎ Proven English communication skills with ability to correspond in English-both written & verbal with International Partners.
∎ Plan, Arrange, Organize & Sell Holidays, Tours, and Hotels & Transfers.
∎ Active high levels of customer services at all times.
∎ Anticipate client's needs, respond promptly and acknowledge all clients, however busy and whatever time of day.
∎ Maintain client e-database.
∎ Handle customer inquiries both on phone and by email regarding Airlines Ticketing and Hotel booking.
∎ Manage and resolve customer information
∎ Follow up customer calls where necessary
∎ Plan and produce a tactical sales call plan & visit each week with an update of the previous week.
Additional Requirements:
∎ Age 23 to 35 years
∎ The applicants should have experience in the following business area(s):
∎ Tour Operator, Travel Agent, Marketing
∎ Officer should have experience in the area(s): Hotel Management, Hospitality
∎ The Employee should know and understand English and Bangla also.
∎ Strong organizational skills, effective managing and decision-making skills.
∎ Innovation and energy with a desire to drive others;
∎ Commitment to people management;
∎ Competent IT skills;
∎ Resilience to cope with long hours and pressure at peak times;
∎ A genuine interest in travels and tours.
Salary: Negotiable
Compensation & Other Benefits:
∎ As per company policy
Application Deadline: September 25, 2019
Company Information:
∎ Richmond Hotel & Apartment Sylhet
∎ Address : Al- Hamra Shopping City, Hazrat Shahjalal Road, 10th floor, Zindabazar, Sylhet
Category: Marketing/Sales
