NOC Support Executive (ISP)
Job Description
Title: NOC Support Executive (ISP)
Company Name: Elite Computer & Technology
Vacancy: 03
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Diploma in Computer, Bachelor degree in any discipline
∎ Skills Required: Adobe Photoshop/ Illustrator, Communication, Computer skill
Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following business area(s):
ISP, IT Enabled Service
Job Context:
∎ ECTLink is one of the leading internet service provider (ISP) in Bangladesh. ECTLink Internet service is blazing fast, affordable Internet on a dedicated network.
∎ Contributing to uninterrupted internet supply to customers. Work with responsibility. Efforts should be made to solve any problem related to the service through the concerned person or authority.
Job Responsibilities:
∎ Keeping customer complaint and resolution register through queue management
∎ Identifying and solving problems
∎ Giving daily/monthly reports
∎ Practice speaking with a clear accent and communicating on the telephone
∎ Solving problems through patience
∎ Recruiting and collecting work through field workers.
∎ Proficiency in managing Internet Mikrotik routers and RADIUS servers
∎ Work support mentality as 24X7 for emergency situations.
∎ Any Other's duties as when order by Management.
∎ Updated and good communication skills (by mobile/email/internet and others) with management
∎ Working experience in Data center will be considered as an added advantage.
Additional Requirements:
∎ Both males and females are allowed to apply
∎ Fiber Splicing, Connector clipping, Router onu Configure etc.
Salary: Tk. 12000 - 15000 (Monthly)
Compensation & Other Benefits:
∎ T/A, Mobile bill, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 1
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 20 Oct 2022
Company Information:
∎ 29 Sep 2022
∎ Elite Computer & Technology
∎ Address : 101-B Malibagh Chowdhurypara, Rampura, Dhaka
∎ Web : www.ectlink.com
∎ Business : ECTLink is one of the leading internet service provider (ISP) in Bangladesh. ECTLink Internet service is blazing fast, affordable Internet on a dedicated network
Category: IT/Telecommunication
: Only those who want to make career in internet service provider industry should apply.
Source: bdjobs.com
Deadline Expired on 20th Oct 2022
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