Job Description
Title: NOC Support Engineer
Company Name: Shunno IT
Vacancy: 2
Age: 25 to 35 years
Location: Rajshahi
Salary: Tk. 15000 - 30000 (Monthly)
Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):IT Enabled Service, ISP, Computer Hardware/Network Companies, Technical Infrastructure
Published: 21 Jan 2025
Education:
∎ Bachelor/Honors
∎ Professional Certification: MTCRE, MTCNA are highly preferred
Requirements:
Additional Requirements:
∎ Age 25 to 35 years
∎ To be considered for this role, candidates must possess:
∎ Proven expertise in MikroTik Router OS and advanced router configurations.
∎ Strong understanding of OLT systems, PON technology, and fiber network management.
∎ Hands-on experience with API and Radius integration.
∎ Familiarity with VLANs and routing protocols (e.g., OSPF, BGP).Ability to design and implement load balancing and high-availability solutions.
∎ Proficiency in network monitoring tools such as The Dude, Zabbix, or SolarWinds.
∎ Relevant certifications like MTCNA, MTCRE, or equivalent networking qualifications are highly preferred.
Responsibilities & Context:
∎ Complete setup and management of MikroTik routers.
∎ Advanced VPN configuration and maintenance.
∎ PPPoE, static IP assignments, and hotspot configuration.
∎ Firewall rules creation, NAT configuration, and traffic shaping.
∎ Advanced scripting and automation for MikroTik.
∎ Bringing OLT devices online and integrating them with the network.
∎ Configuring VLANs and managing PON (Passive Optical Network) ports.
∎ Monitoring and troubleshooting fiber connections and ensuring minimal downtime.
∎ Knowledge of ONU/ONT provisioning and firmware updates.
∎ Integrating software with MikroTik using API and Radius protocols.
∎ Troubleshooting issues between the billing platform and the network infrastructure.
∎ Real-time monitoring of network performance using NMS tools like The Dude, Zabbix, or similar platforms.
∎ Diagnosing and resolving network-related issues, including latency, packet loss, and device misconfigurations.
∎ Maintaining documentation for all configurations and troubleshooting procedures.
∎ Provide ongoing support and communication to customers.
∎ Preparing regular incident reports.
∎ Our Company is looking for Two NOC Support Engineers to join our team.
∎ MikroTik Configuration & Management:
∎ OLT Configuration & Support:
∎ API and Software Integration:
∎ Network Monitoring & Troubleshooting:
Skills & Expertise:
Compensation & Other Benefits:
∎ Performance bonus
∎ Salary Review: Yearly
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Rajshahi
Company Information:
∎ Shunno IT
∎ Holding - 569, Kobi Golam Mostofa Road, Talaimari, Kazla, Boalia, Rajshahi - 6204
∎ https://shunnoit.com
∎ Shunno IT is among the pioneers within Bangladesh to supply an online inventory management, production management, billing management system and small-sized businesses to contend in today’s digital Bangladesh. Our core objective is to assist business owners in establishing their business by Shunno IT. We tend to believe in solving the trouble from the consumer and increasing the worth of software and services delivered.
Address::
∎ Holding - 569, Kobi Golam Mostofa Road, Talaimari, Kazla, Boalia, Rajshahi - 6204
∎ https://shunnoit.com
∎ Shunno IT is among the pioneers within Bangladesh to supply an online inventory management, production management, billing management system and small-sized businesses to contend in today’s digital Bangladesh. Our core objective is to assist business owners in establishing their business by Shunno IT. We tend to believe in solving the trouble from the consumer and increasing the worth of software and services delivered.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 31 Jan 2025
Category: IT/Telecommunication
