NOC Support Engineer
Job Description
Title: NOC Support Engineer
Company Name: Shunno IT
Vacancy: 2
Age: 22 to 30 years
Job Location: Rajshahi
Salary: Tk. 12000 - 20000 (Monthly)
Experience:
- At least 2 years
- The applicants should have experience in the following business area(s): IT Enabled Service,ISP
Published: 2025-07-31
Application Deadline: 2025-08-10
Education:
- Bachelor/Honors
- Diploma
Requirements:
- At least 2 years
- The applicants should have experience in the following business area(s): IT Enabled Service,ISP
Skills Required: CCNA (Cisco Certified Network Associate),GPON,ISP,ISP operations,ISP related work,Mikrotik Administration,MTCNA,OLT and ONU
Additional Requirements:
- Age 22 to 30 years
- Only Male
To be considered for this role, candidates must possess:
- Proven expertise in MikroTik Router OS and advanced router configurations.
- Strong understanding of OLT systems, PON technology, and fiber network management.
- Hands-on experience with API and Radius integration.
- Familiarity with VLANs and routing protocols (e.g., OSPF, BGP).Ability to design and implement load balancing and high-availability solutions.
- Proficiency in network monitoring tools such as The Dude, Zabbix, or SolarWinds.
- Relevant certifications like MTCNA, MTCRE, or equivalent networking qualifications are highly preferred.
Responsibilities & Context:
Our Company is looking for Two NOC Support Engineers to join our team.
MikroTik Configuration & Management:
Complete setup and management of MikroTik routers.
Advanced VPN configuration and maintenance.
PPPoE, static IP assignments, and hotspot configuration.
Firewall rules creation, NAT configuration, and traffic shaping.
Advanced scripting and automation for MikroTik.
OLT Configuration & Support:
Bringing OLT devices online and integrating them with the network.
Configuring VLANs and managing PON (Passive Optical Network) ports.
Monitoring and troubleshooting fiber connections and ensuring minimal downtime.
Knowledge of ONU/ONT provisioning and firmware updates.
API and Software Integration:
Integrating software with MikroTik using API and Radius protocols.
Troubleshooting issues between the billing platform and the network infrastructure.
Network Monitoring & Troubleshooting:
Real-time monitoring of network performance using NMS tools like The Dude, Zabbix, or similar platforms.
Diagnosing and resolving network-related issues, including latency, packet loss, and device misconfigurations.
Maintaining documentation for all configurations and troubleshooting procedures.
Provide ongoing support and communication to customers.
Preparing regular incident reports.
Job Other Benifits:
- Performance bonus
- Salary Review: Yearly
- Lunch Facilities: Partially Subsidize
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
Interested By University
| University | Percentage (%) |
|---|---|
| Daffodil International University (DIU) | 3.96% |
| pabna polytechnic institute | 2.97% |
| Sonargaon University | 2.97% |
| Royal University of Dhaka | 1.98% |
| Varendra University | 1.98% |
| European University of Bangladesh | 1.98% |
| Rajshahi college | 1.98% |
| Shanto-Mariam University of Creative Technology | 1.98% |
| Rajshahi Polytechnic Institute | 1.98% |
| American International University Bangladesh (AIUB) | 1.98% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 86.14% |
| 31-35 | 9.90% |
| 36-40 | 2.97% |
| 40+ | 0.99% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 89.11% |
| 20K-30K | 7.92% |
| 30K-40K | 0.99% |
| 40K-50K | 1.98% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 33.66% |
| 0.1 - 1 years | 18.81% |
| 1.1 - 3 years | 23.76% |
| 3.1 - 5 years | 13.86% |
| 5+ years | 9.90% |
