MANAGER

Job Description

Title: MANAGER

Company Name: TOP Visa CONSULTANCY

Vacancy: 01

Age: 28 to 45 years

Job Location: Dhaka (Shyamoli)

Salary: Tk. 30000 (Monthly)

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): Consulting Firms, Travel Agent, Immigration and Education Consultancy Service, Immigration/Visa Processing

• Masters

• At least 3 years
• The applicants should have experience in the following business area(s): Consulting Firms, Travel Agent, Immigration and Education Consultancy Service, Immigration/Visa Processing

• Age 28 to 45 years
• Only Female

Job Context

We are looking for a qualified and experienced Female Manager to oversee the daily operations of our visa consultancy office. The ideal candidate must have strong leadership abilities, excellent communication skills, and in-depth knowledge of the visa processing industry. She will be responsible for managing staff, ensuring client satisfaction, and driving the overall growth and efficiency of the company.

Job Responsibilities

• Supervise and lead the daily operations of the office to ensure smooth workflow and timely completion of all visa processing tasks.

• Manage and guide team members to achieve departmental and company goals effectively.

• Monitor client files, documentation, and application processes to ensure accuracy, compliance, and quality service delivery.

• Maintain regular communication with clients to ensure satisfaction, provide updates, and resolve issues professionally.

• Train, motivate, and evaluate employees to improve performance and maintain a productive work environment.

• Plan and implement operational strategies to improve efficiency and achieve business targets.

• Oversee the coordination of different visa categories (Work Visa, Student Visa, Skilled Migration, etc.) across multiple destinations.

• Prepare performance reports, client feedback summaries, and operational updates for management.

• Ensure all office activities comply with company policies and government regulations.

• Handle confidential client information with integrity and professionalism.

• Collaborate with top management to develop business growth strategies and marketing plans.

• Represent the company positively in client meetings and external communications.