Title: Manager, Outlet Operations
Company Name: Ghorer Bazar
Vacancy: 1
Age: At least 25 years
Job Location: Dhaka
Salary: Negotiable
Experience:
Relevant experience in retail, food & beverage, or outlet operations (with at least 2–3 years in a managerial role)
Strong leadership, people management, and problem-solving skills
Excellent communication and interpersonal abilities
Financial and business acumen with ability to analyze reports and take decisions
Flexibility to work in shifts, weekends, and travel across outlets as required
Ensuring daily operations of all outlets run smoothly, efficiently, and according to company standards
Monitoring service quality, cleanliness, safety, and compliance with SOPs
Supervising stock control, cash handling, and overall inventory management
Implementing cost control measures to minimize wastage and maximize efficiency
Driving outlet-level sales and achieving monthly/quarterly revenue targets
Developing and executing promotional and marketing activities to increase footfall and sales
Monitoring sales reports, analyze trends, and recommend strategies for improvement
Recruiting, training, and supervising outlet staff to ensure high performance and service standards
Developing staff schedules and manage manpower allocation
Motivating, coaching, and conducting performance appraisals for outlet teams
Ensuring excellent customer service is consistently delivered at all outlets
Addressing customer complaints and feedback promptly and effectively
Creating a customer-first culture among staff
Ensuring compliance with health, hygiene, and safety regulations
Maintaining brand standards in all areas including service, product presentation, and outlet ambiance
Enforcing company policies, code of conduct, and operational procedures
Preparing daily/weekly/monthly operational and sales reports
Coordinating with supply chain, HR, and marketing departments for smooth outlet functioning
Support new outlet openings and expansion projects
| University | Percentage (%) |
|---|---|
| National University | 14.79% |
| University of Dhaka | 2.69% |
| Jagannath University | 2.02% |
| Daffodil International University (DIU) | 2.02% |
| 1.51% | |
| Govt. Titumir College | 1.51% |
| Dhaka College | 1.51% |
| Asian University of Bangladesh | 1.18% |
| Government Titumir College | 1.01% |
| Dhaka International University | 1.01% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 40.50% |
| 31-35 | 28.57% |
| 36-40 | 17.31% |
| 40+ | 12.94% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 6.40% |
| 20K-30K | 29.29% |
| 30K-40K | 21.89% |
| 40K-50K | 16.67% |
| 50K+ | 25.76% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 4.37% |
| 0.1 - 1 years | 2.52% |
| 1.1 - 3 years | 9.92% |
| 3.1 - 5 years | 12.77% |
| 5+ years | 70.42% |