Manager, IT, HCMP

Job Description

Title: Manager, IT, HCMP

Company Name: BRAC.

Vacancy: --

Age: Na

Job Location: Cox`s Bazar (Cox's Bazar Sadar)

Salary: Negotiable

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): NGO, Development Agency

Bachelor/ Masters in Computer Science and Engineering (CSE) from a reputed university in Bangladesh.

• At least 5 years
• The applicants should have experience in the following business area(s): NGO, Development Agency

• Have acquaintance with people management

• Have knowledge on Budget Management

• Have knowledge on software development, system development 

• Have knowledge on Computer software and hardware functions

• Have knowledge on MS applications

• Have IT skill

• Have Knowledge on server/ network troubleshooting

This position will be responsible for ensuring IT support to all staff of HCMP under the supervision of Head of Admin and Operations HCMP.

• Develop and oversee the annual IT budget, optimizing resource allocation for peak project execution and cost-effectiveness

• Provide expert guidance and establish quality measures for timely and responsive IT support to all staff

• Formulate and implement effective strategies and guidelines for the smooth and efficient functioning of the HCMP IT department

• Ensure comprehensive data and device security across network platforms through proactive security measures and ongoing vigilance

• Contribute to and support the creation of accurate and detailed Software Requirement Specifications (SRS) based on user needs

• Maintain open and efficient communication with all sectors and units to ensure timely responses to IT support requests

• Submit timely management reports providing insightful observations on overall IT support performance and comprehensive IT asset tracking

• Implement and monitor control mechanisms for optimal performance and efficiency of computer systems and network infrastructure

• Develop and maintain a robust asset tracking system encompassing all IT assets within HCMP

• Foster the continuous capacity building of IT staff, ensuring user-friendly IT services and expertise

• Craft clear, concise, and comprehensive IT policies and procedures to ensure operational efficiency and regulatory compliance

• Implement and maintain meticulous control over the inventory of all hardware products and software licenses

• Stay informed about the latest technological advancements and cybersecurity risks, providing strategic guidance on potential adoption and mitigation strategies

• Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the program’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment

• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action

• Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

• Mobile bill,Weekly 2 holidays
• Festival Bonus: 2

• Health & Life Insurance

• Health & Wellness Facility

• Paternity/ Maternity leave and

• Others as per Organisation policy