Manager, Finlay Travels
Job Description
Title: Manager, Finlay Travels
Company Name: JF (Bangladesh) Limited
Vacancy: 1
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Minimum Bachelors/ Masters in Business Administration from a reputed public or private University of the country or abroad. Applicants with a degree in Hospitality and/or Travel and Tourism Management will get added advantage.
∎ Skills Required: Analytical ability, Erp software, Excellent communication, GDS SYSTEM, Management and Leadership
Experience Requirements:
∎ 8 to 10 year(s)
∎ The applicants should have experience in the following area(s):
Airlines ticketing, Tourism, Travel Agency, Visa Processing
∎ The applicants should have experience in the following business area(s):
Travel Agent, Airline
Job Responsibilities:
∎ To act as the Head of the Department and ensure all operational activities of the travel department are taking place smoothly without any issues
∎ To oversee and perform the core activities of ticketing & reservation for domestic as well as international flights such as creating PNR, issuing tickets using relevant GDS software such as Travelport (Galileo), Amadeus and SABRE, calculating and offering the best rates to customers, processing cancellations and modifications of reservations, etc.
∎ To lead and ensure active Online Travel Agency (OTA) platform of the Department
∎ To offer the best customer service to existing and prospective clients by ensuring prompt service by self and team members and displaying top notch professionalism and behavior
∎ To handle customer requirements/requests with utmost importance ensuring minimum complaints
∎ To explain policies and procedures to customers and ensure that they have a positive experience when interacting with the department
∎ To maintain liaison with existing customers through regular contacts and also working on creating effective strategies to onboard new customers and increase the customer base of Finlay Travels
∎ To Assist customers with other related services such as visa arrangements, package tour plan etc. to ensure best all-round service for the customer
∎ To Supervise the selection, placement, promotion, training, appraisal and discipline of all employees of Finlay Travels
∎ To generate, monitor & follow-up the various kinds of monthly, quarterly and yearly sales reports
∎ To ensure all data are readily available in the Company’s in-house ERP software
Additional Requirements:
∎ Age at least 35 years
Salary: Tk. 60000 - 70000 (Monthly)
Compensation & Other Benefits:
∎ Provident fund, Insurance, Gratuity
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Yearly 2.5 bonuses paid during the two Eid Festivals and on Pahela Baishak.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 26 Nov 2022
Company Information:
∎ 27 Oct 2022
∎ JF (Bangladesh) Limited
∎ Address : JF (Bangladesh) Limited, Finlay House, 11, Agrabad C/A, Chittagong
∎ Business : JF (Bangladesh) Limited, formerly James Finlay P.L.C. is a Century Old Renowned Company provides whole diversity of World Class Services in the Maritime Field. The Company is constantly striving to achieve outstanding financial and community oriented performance. The Company has created a stimulating and challenging work environment for its Employees that encourages, develops, and rewards excellence.
Category: Hospitality/ Travel/ Tourism
: JOB LOCATION: Chittagong
