Manager, Customer Relationship

Job Description

Title: Manager, Customer Relationship

Company Name: Ikitchen Ltd.

Vacancy: 1

Age: 25 to 35 years

Location: Dhaka (Banani)

Salary: Negotiable

∎ 5 to 10 years

Published: 21 Feb 2024

∎ Bachelor of Business Administration (BBA)
∎ Training/Trade Course: Must have basic computer knowledge (Specially MS Excel) English Language proficiency


Additional Requirements:
∎ Age 25 to 35 years
∎ Required Business and other Skills:Customer Service, Customer Support through Phone, Customer Support/ Client Service, Face-to-Face Customer Support, Guest Relations/ Services, Receptionist/ Front Desk, Tele Marketing.
∎ Required Technical Skills: CRM Software, Fluent in speaking English, Fluent in written and spoken Bengali-English., MS Word/ Excel/ PowerPoint/ OneNote

Responsibilities & Context:
∎ IKitchen is a prominent food-tech startup dedicated to transforming the culinary experience in Bangladesh. We are seeking a passionate female team member to take charge of and support the overall customer experience at our restaurant and cloud kitchen.Establish and maintain relationship with the customers and their key personnel Generate sales and communicate them to the sales team. Follow up on the progress of the leads until they are successfully converted. Provide customers with up-to-date information on product and solutions. Conduct surveys and reviews to gauge client satisfaction, and collaborate with internal departments to ensure that client needs are met efficiently

Skills & Expertise:

Compensation & Other Benefits:
∎ Attractive salary for suitable candidates
∎ Mobile bill, Performance bonus, Profit share
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2

∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Banani)

Company Information:
∎ Ikitchen Ltd.
∎ Plot 54, Road 11, Banani, Dhaka 1213

∎ Plot 54, Road 11, Banani, Dhaka 1213

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 7 Mar 2024

Category: Hospitality/ Travel/ Tourism


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