Manager, Credit Realization & Customer Service

Job Description

Title: Manager, Credit Realization & Customer Service

Company Name: Platinum Group

Vacancy: 01

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline, Masters degree in any discipline
∎ Skills Required: leadership and negotiation

Experience Requirements:
∎ At least 8 year(s)
∎ The applicants should have experience in the following area(s): Credit Realization
∎ The applicants should have experience in the following business area(s): Real Estate

Job Responsibilities:
∎ Prepare periodical (Monthly, Quarterly, Half Yearly, Yearly) development plan for sales collection and implement accordingly.
∎ Developing relationships with existing Clients and ensure client satisfaction through monitoring after Sales service.
∎ To oversee the development and implementation of departmental policies and procedures to ensure compliance.
∎ Provide top level guidance for situation handling for sales collection, refund factors, Plot shifting service, registration & mutation service etc.
∎ Create scope to generate revenue from all these sources.
∎ Ensure fulfillment of collection target by monitoring team members performance
∎ Lead the team members to achieve department objective.

Additional Requirements:
∎ Age 33 to 40 years
∎ Both males and females are allowed to apply
∎ Incumbent should have proper knowledge to handling all kinds of After Sales Service of the Organization.
∎ Excellent communication, negotiable & leadership skill, honesty, proactive, hardworking and ability to handle situation under pressure.
∎ Good computer skill in MS office, mail & internet browsing etc.
∎ Ability to take decision based on judgment is essential.

Salary: Negotiable

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Attractive Incentive package
∎ Group Insurance
∎ Corporate Outfit Allowance
∎ Welfare Fund
∎ Medical Assistance
∎ Marriage Allowance
∎ Child Birth Allowance
∎ Performance based career progression opportunity

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 25 Dec 2023

Company Information:
∎ 12 Dec 2023
∎ Platinum Group
∎ Address : House # 25, Apt # A-1 & C-2, Road # 47, Gulshan-2, Dhaka-1212.
∎ Business : Building and Land development Firm, Chemical industries.

Category: Customer Support/Call Centre

: Experienced in credit realization and Customer service are encouraged to apply.

Source: bdjobs.com

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