Manager, Credit Realization & Customer Service

Job Description

Title: Manager, Credit Realization & Customer Service

Company Name: Platinum Group

Vacancy: 01

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline, Masters degree in any discipline
∎ Skills Required: leadership and negotiation

Experience Requirements:
∎ At least 8 year(s)
∎ The applicants should have experience in the following area(s): Credit Realization
∎ The applicants should have experience in the following business area(s): Real Estate

Job Responsibilities:
∎ Prepare periodical (Monthly, Quarterly, Half Yearly, Yearly) development plan for sales collection and implement accordingly.
∎ Developing relationships with existing Clients and ensure client satisfaction through monitoring after Sales service.
∎ To oversee the development and implementation of departmental policies and procedures to ensure compliance.
∎ Provide top level guidance for situation handling for sales collection, refund factors, Plot shifting service, registration & mutation service etc.
∎ Create scope to generate revenue from all these sources.
∎ Ensure fulfillment of collection target by monitoring team members performance
∎ Lead the team members to achieve department objective.

Additional Requirements:
∎ Age 33 to 40 years
∎ Both males and females are allowed to apply
∎ Incumbent should have proper knowledge to handling all kinds of After Sales Service of the Organization.
∎ Excellent communication, negotiable & leadership skill, honesty, proactive, hardworking and ability to handle situation under pressure.
∎ Good computer skill in MS office, mail & internet browsing etc.
∎ Ability to take decision based on judgment is essential.

Salary: Negotiable

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Attractive Incentive package
∎ Group Insurance
∎ Corporate Outfit Allowance
∎ Welfare Fund
∎ Medical Assistance
∎ Marriage Allowance
∎ Child Birth Allowance
∎ Performance based career progression opportunity

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 25 Dec 2023

Company Information:
∎ 12 Dec 2023
∎ Platinum Group
∎ Address : House # 25, Apt # A-1 & C-2, Road # 47, Gulshan-2, Dhaka-1212.
∎ Business : Building and Land development Firm, Chemical industries.

Category: Customer Support/Call Centre

: Experienced in credit realization and Customer service are encouraged to apply.

Interested By University

University Percentage (%)
National University 21.43%
University of Dhaka 8.16%
Jagannath University 3.06%
Daffodil International University 2.04%
Stamford University Bangladesh 2.04%
Dhaka International University 2.04%
Asian University of Bangladesh 1.53%
Jahangirnagar University 1.53%
ASA University Bangladesh 1.53%
Bangladesh University of Business and Technology 1.02%

Interested By Age Range

Age Range Percentage (%)
20-30 20.41%
31-35 29.59%
36-40 27.04%
40+ 19.39%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 5.67%
20K-30K 13.92%
30K-40K 17.53%
40K-50K 11.34%
50K+ 51.55%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 3.57%
0.1 - 1 years 0.51%
1.1 - 3 years 6.63%
3.1 - 5 years 8.67%
5+ years 80.61%