Customer Care Executive

Job Description

Title: Customer Care Executive

Company Name: Coach Kanchon Academy

Vacancy: 10

Age: 18 to 30 years

Location: Dhaka (Baridhara)

Salary: Tk. 25000 - 30000 (Monthly)

Experience:
∎ At least 3 years

Published: 28 Nov 2024

Education:
∎ HSC

Requirements:

Additional Requirements:
∎ Age 18 to 30 years
∎ Excellent proficiency in MS Office applications must.
∎ Setting a mind to listen to customer inquiries properly and provide prompt resolution
∎ Good English & Bangla Typing speed & negotiation skills is a must.
∎ Must have the willingness to learn, vast communication, problem-solving nature & leadership skills.
∎ Good presentation skill required.
∎ Skills & Expertise: Microsoft office
∎ Excellent proficiency in MS Office applications must.
∎ Setting a mind to listen to customer inquiries properly and provide prompt resolution
∎ Good English & Bangla Typing speed & negotiation skills is a must.
∎ Must have the willingness to learn, vast communication, problem-solving nature & leadership skills.
∎ Good presentation skill required.
∎ Skills & Expertise: Microsoft office

Responsibilities & Context:
∎ Handle customer relations: Be the main person customer’s talk to when they have questions or feedback.
∎ Encourage teamwork: Create a friendly and cooperative workplace where everyone works well together and takes responsibility.
∎ Keep team informed: Make sure your team stays connected and embraces the office culture.
∎ Regular reporting: Provide daily, weekly, and monthly updates.
∎ Stay current: Always be aware of new trends in social media.
∎ Develop skills: always be ready to learn and improve your communication skills.
∎ Add humor: Use a good sense of humor in your work.
∎ Special task: Complete the special task given by the management.
∎ Handle customer relations: Be the main person customer’s talk to when they have questions or feedback.
∎ Encourage teamwork: Create a friendly and cooperative workplace where everyone works well together and takes responsibility.
∎ Keep team informed: Make sure your team stays connected and embraces the office culture.
∎ Regular reporting: Provide daily, weekly, and monthly updates.
∎ Stay current: Always be aware of new trends in social media.
∎ Develop skills: always be ready to learn and improve your communication skills.
∎ Add humor: Use a good sense of humor in your work.
∎ Special task: Complete the special task given by the management.

Skills & Expertise:

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Baridhara)

Company Information:
∎ Coach Kanchon Academy
∎ Atopia Aadit (1st floor), House 3, Road 1/A, Block - J, Baridhara, Dhaka 1212, Bangladesh
∎ https://coachkanchon.academy

Address::
∎ Atopia Aadit (1st floor), House 3, Road 1/A, Block - J, Baridhara, Dhaka 1212, Bangladesh
∎ https://coachkanchon.academy

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 28 Dec 2024

Category: Customer Support/Call Centre