Job Description
Title: Customer Relationship Executive (Female)
Company Name: three m
Vacancy: 5
Age: 18 to 28 years
Location: Dhaka (Mirpur 10, Senpara)
Salary: Tk. 9000 - 12000 (Monthly)
Published: 11 Dec 2024
Education:
∎ HSC
Requirements:
Additional Requirements:
∎ Age 18 to 28 years
∎ Strong communication and problem-solving skills.
∎ Basic computer knowledge.
∎ Ability to work in a team and manage multiple responsibilities under pressure.
∎ Strong communication and problem-solving skills.
∎ Basic computer knowledge.
∎ Ability to work in a team and manage multiple responsibilities under pressure.
Responsibilities & Context:
∎ Respond to incoming messages and phone inquiries promptly.
∎ Provide support and assistance to customers after sales.
∎ Handle and manage logistics calls, including couriers and riders.
∎ Manage courier entries and delivery confirmations.
∎ Keep track of inventory to ensure adequate stock levels.
∎ Manage official Facebook pages and collect leads from relevant sources.
∎ Maintain records, documentation, and up-to-date daily and monthly sales reports.
∎ Handle and resolve customer complaints, collaborating with the team when needed.
∎ Perform any other tasks assigned by management with a positive attitude.
∎ Understand the needs of business customers to provide tailored support.
∎ Record sales and order information accurately in the system.
∎ Review sales performance and aim to meet targets.
∎ Respond to incoming messages and phone inquiries promptly.
∎ Provide support and assistance to customers after sales.
∎ Handle and manage logistics calls, including couriers and riders.
∎ Manage courier entries and delivery confirmations.
∎ Keep track of inventory to ensure adequate stock levels.
∎ Manage official Facebook pages and collect leads from relevant sources.
∎ Maintain records, documentation, and up-to-date daily and monthly sales reports.
∎ Handle and resolve customer complaints, collaborating with the team when needed.
∎ Perform any other tasks assigned by management with a positive attitude.
∎ Understand the needs of business customers to provide tailored support.
∎ Record sales and order information accurately in the system.
∎ Review sales performance and aim to meet targets.
Skills & Expertise:
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Weekly holiday: 1 day
∎ Weekly holiday: 1 day
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Dhaka (Mirpur 10, Senpara)
Company Information:
∎ three m
∎ house-1/94,road-19,block-b.mirpur-10
Address::
∎ house-1/94,road-19,block-b.mirpur-10
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 20 Dec 2024
Category: Customer Support/Call Centre
