Call Center Executive

Job Description

Title: Call Center Executive

Company Name: Kashmiri Beauty by Jiniath KBJ

Vacancy: 10

Age: 18 to 28 years

Location: Dhaka (Vatara)

Salary: Tk. 15000 - 20000 (Monthly)

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Cosmetics/Toiletries/Personal Care, F-commerce
∎ Freshers are also encouraged to apply.

Published: 9 Dec 2024

Education:
∎ Bachelor/Honors, Higher Secondary

Requirements:

Additional Requirements:
∎ Age 18 to 28 years
∎ computer skill.
∎ customer management.
∎ Good Communication Skills.
∎ Good litening Skill.
∎ Phone call.
∎ computer skill.
∎ customer management.
∎ Good Communication Skills.
∎ Good litening Skill.
∎ Phone call.

Responsibilities & Context:
∎ Handle Inbound outbound calls professionaly and efficiently.
∎ Provide Accurate Information to customers regarding products And Services.
∎ Resolve customer complaints and Issues promplty.
∎ Meet Exxceed Performance metrics and targets.
∎ Collaborate with team members to improve customers service processes.
∎ Stay Updated on company policies, services and promotions.
∎ identify customers needs, clarify information and provide solutions.
∎ Handle Inbound outbound calls professionaly and efficiently.
∎ Provide Accurate Information to customers regarding products And Services.
∎ Resolve customer complaints and Issues promplty.
∎ Meet Exxceed Performance metrics and targets.
∎ Collaborate with team members to improve customers service processes.
∎ Stay Updated on company policies, services and promotions.
∎ identify customers needs, clarify information and provide solutions.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Vatara)

Company Information:
∎ Kashmiri Beauty by Jiniath KBJ
∎ Norda , Dhalibari Kacha Bazar,

Address::
∎ Norda , Dhalibari Kacha Bazar,

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 18 Dec 2024

Category: Customer Support/Call Centre