Call Center Executive

Job Description

Title: Call Center Executive

Company Name: Kashmiri Beauty by Jiniath KBJ

Vacancy: 10

Age: 18 to 28 years

Location: Dhaka (Vatara)

Salary: Tk. 15000 - 20000 (Monthly)

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Cosmetics/Toiletries/Personal Care, F-commerce
∎ Freshers are also encouraged to apply.

Published: 9 Dec 2024

Education:
∎ Bachelor/Honors, Higher Secondary

Requirements:

Additional Requirements:
∎ Age 18 to 28 years
∎ computer skill.
∎ customer management.
∎ Good Communication Skills.
∎ Good litening Skill.
∎ Phone call.
∎ computer skill.
∎ customer management.
∎ Good Communication Skills.
∎ Good litening Skill.
∎ Phone call.

Responsibilities & Context:
∎ Handle Inbound outbound calls professionaly and efficiently.
∎ Provide Accurate Information to customers regarding products And Services.
∎ Resolve customer complaints and Issues promplty.
∎ Meet Exxceed Performance metrics and targets.
∎ Collaborate with team members to improve customers service processes.
∎ Stay Updated on company policies, services and promotions.
∎ identify customers needs, clarify information and provide solutions.
∎ Handle Inbound outbound calls professionaly and efficiently.
∎ Provide Accurate Information to customers regarding products And Services.
∎ Resolve customer complaints and Issues promplty.
∎ Meet Exxceed Performance metrics and targets.
∎ Collaborate with team members to improve customers service processes.
∎ Stay Updated on company policies, services and promotions.
∎ identify customers needs, clarify information and provide solutions.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Vatara)

Company Information:
∎ Kashmiri Beauty by Jiniath KBJ
∎ Norda , Dhalibari Kacha Bazar,

Address::
∎ Norda , Dhalibari Kacha Bazar,

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 18 Dec 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 7.08%
Daffodil International University (DIU) 1.44%
University of Dhaka 1.22%
Presidency University 1.11%
Jagannath University 1.11%
Northern University Bangladesh 1.00%
Dhaka International University 0.77%
Tejgaon College 0.77%
Southeast University 0.77%
World University of Bangladesh 0.66%

Interested By Age Range

Age Range Percentage (%)
20-30 86.95%
31-35 7.96%
36-40 1.88%
40+ 0.33%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 92.48%
20K-30K 6.86%
30K-40K 0.22%
50K+ 0.44%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 35.95%
0.1 - 1 years 14.38%
1.1 - 3 years 25.11%
3.1 - 5 years 14.05%
5+ years 10.51%