Job Description
Title: Customer Support Executive
Company Name: Trekmad
Vacancy: 02
Age: 20 to 27 years
Location: Dhaka (Uttara Sector 4)
Salary: Tk. 12000 - 15000 (Monthly)
Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):E-commerce, E-commerce Startup, Online Retail Startup, F-commerce
Published: 4 Dec 2024
Education:
∎ HSC
Requirements:
Additional Requirements:
∎ Age 20 to 27 years
Responsibilities & Context:
∎ Answer customer queries about products and services related to the company.
∎ Contact customers over the phone and confirm orders
∎ Handle inbound and outbound calls promptly.
∎ Take feedback from customers about service.
∎ Follow up on the customer's complaint.
∎ Also, contact delivery agents.
∎ Tele-sales.
∎ Answer customer queries about products and services related to the company.
∎ Contact customers over the phone and confirm orders
∎ Handle inbound and outbound calls promptly.
∎ Take feedback from customers about service.
∎ Follow up on the customer's complaint.
∎ Also, contact delivery agents.
∎ Tele-sales.
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill, Profit share, Over time allowance
∎ Salary Review: Yearly
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Dhaka (Uttara Sector 4)
Company Information:
∎ Trekmad
∎ House 30, Road 11, Sector 4, Uttara, Dhaka - 1230
∎ www.trekmad.com
∎ TREKMAD is an e-commerce retail platform offering a curated selection of products across various categories. We prioritize customer satisfaction through intuitive design, competitive pricing, and personalized recommendations.
Our mission is to revolutionize online shopping by providing a seamless experience with top-quality products, personalized service, and unbeatable prices.
Address::
∎ House 30, Road 11, Sector 4, Uttara, Dhaka - 1230
∎ www.trekmad.com
∎ TREKMAD is an e-commerce retail platform offering a curated selection of products across various categories. We prioritize customer satisfaction through intuitive design, competitive pricing, and personalized recommendations.Our mission is to revolutionize online shopping by providing a seamless experience with top-quality products, personalized service, and unbeatable prices.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 14 Dec 2024
Category: Customer Support/Call Centre
