Lead Counsellor (Team Lead)

Job Description

Title: Lead Counsellor (Team Lead)

Company Name: Scholars Zone

Vacancy: 2

Age: At least 30 years

Job Location: Dhaka (Dhanmondi)

Salary: Negotiable

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Immigration and Education Consultancy Service, Immigration/Visa Processing

• At least 2 years
• The applicants should have experience in the following business area(s): Immigration and Education Consultancy Service, Immigration/Visa Processing

• Age At least 30 years

• Lead, mentor, and support the counselling team, ensuring they meet performance targets and deliver high-quality guidance to students and guardians.
• Oversee student counselling sessions (both phone and face-to-face) and provide expert support on international university admissions.
• Manage and monitor client pipelines, maintain an updated visitor and student database, and ensure timely follow-ups by the team.
• Build and maintain strong relationships with students and families, ensuring they receive clear, accurate, and personalized guidance.
• Plan, coordinate, and host seminars or information sessions for prospective students to promote the organization’s services.
• Ensure confidentiality and secure handling of all student and client data across the team.
• Review and support document preparation, application forms, and record-keeping for accuracy and completeness.
• Oversee communication workflows, including responding to inquiries and supporting marketing activities through online and print campaigns.