Key Account Manager

Job Description

Title: Key Account Manager

Company Name: Steadfast Courier

Vacancy: 20

Age: At least 20 years

Job Location: Dhaka (Dhanmondi)

Salary: Tk. 12000 - 16000 (Monthly)

Experience:

Published: 2025-11-12

Application Deadline: 2025-12-12

Education:

    • Bachelor of Business Administration (BBA)


Requirements:

Skills Required:

Additional Requirements:
  • Age At least 20 years
  • Only Male
  • Bachelor's degree in Business, Marketing, or a related field. 

  • Proven experience as a Key Account Manager or in a similar role. 

  • Strong negotiation and communication skills. Analytical mindset with the ability to interpret data and market trends. 

  • Excellent organizational and timemanagement skills. Knowledge of the logistics or courier industry is a plus.



Responsibilities & Context:
  • Cultivate and strengthen relationships with key clients, ensuring long-term satisfaction and loyalty.

  • Serve as the primary point of contact for key clients, addressing inquiries and resolving issues effectively.

  • Achieve and surpass sales targets by identifying upselling and cross-selling opportunities within existing accounts.

  • Collaborate with the sales team to identify and pursue new business prospects within the key account segment.

  • Develop and execute strategic account plans aligned with company goals and objectives.

  • Analyze market trends, competitor activities, and customer behavior to pinpoint growth opportunities.

  • Proactively assess, clarify, and validate customer needs on an ongoing basis.

  • Implement retention strategies to minimize churn and maximize customer lifetime value.

  • Negotiate and renew contracts with key clients, securing mutually beneficial terms.

  • Collaborate with legal and finance teams to finalize contract agreements.

  • Provide regular updates to internal stakeholders on account status, sales activities, and potential risks.

  • Prepare and present reports on key account performance to senior management.

  • Work closely with cross-functional teams (operations, logistics, customer support) to ensure seamless service delivery.

  • Collaborate with marketing to develop targeted campaigns and promotions for key accounts.



Job Other Benifits:
  • T/A,Mobile bill,Over time allowance
  • Salary Review: Yearly
  • Festival Bonus: 2


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Male can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

Interested By University

University Percentage (%)
National University 13.81%
University of Dhaka 2.70%
Jagannath University 2.10%
East West University 1.50%
Tejgaon College 1.50%
University of Chittagong 1.50%
Daffodil International University (DIU) 1.50%
American International University Bangladesh (AIUB) 1.20%
Jahangirnagar University 1.20%
Prime University 0.90%

Interested By Age Range

Age Range Percentage (%)
20-30 72.07%
31-35 15.02%
36-40 7.51%
40+ 4.50%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 75.08%
20K-30K 9.01%
30K-40K 3.30%
40K-50K 5.11%
50K+ 7.51%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 26.43%
0.1 - 1 years 14.11%
1.1 - 3 years 23.42%
3.1 - 5 years 14.71%
5+ years 21.32%

Similar Jobs