Junior Network Support Engineer

Job Description

Title: Junior Network Support Engineer

Company Name: Triangle Services Limited

Vacancy: --

Age: Na

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience: --

Published: 2026-04-23

Application Deadline: 2026-05-23

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

  • Attend customer complaints via phone or ticketing system and provide basic support

  • Assist in troubleshooting internet connectivity issues (slow speed, no connection, packet loss, etc.)

  • Support configuration and maintenance of MikroTik routers and OLT devices (under supervision)

  • Perform basic network checks such as cable testing, ONU/ONT status, link status

  • Provide on-site (on-location) support to customers when required for installation, troubleshooting, or maintenance

  • Coordinate with senior engineers for issue escalation and resolution

  • Visit customer premises for installation, device setup, and physical troubleshooting when assigned

  • Maintain logs and update daily task reports

  • Follow assigned roster and shift schedules

  • Ensure proper communication with customers and maintain service quality



Job Other Benifits:
  • T/A,Provident fund,Mobile bill,Performance bonus
  • Lunch Facilities: Partially Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2
  • Benefits are applicable as per the organization`s policy.



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Both Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: IT & Telecommunication

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