Junior Executive / Executive (IT)

Job Description

Title: Junior Executive / Executive (IT)

Company Name: BGC Trust

Vacancy: 02

Age: 26 to 35 years

Job Location: Chattogram (Chandanaish)

Salary: Negotiable

Experience:

• 3 to 5 years
• The applicants should have experience in the following business area(s): University, Hospital, Group of Companies, Diagnostic Centre

• Diploma in Computer
• Bachelor of Science (BSc) in Computer Science & Engineering

• 3 to 5 years
• The applicants should have experience in the following business area(s): University, Hospital, Group of Companies, Diagnostic Centre

• Age 26 to 35 years

• Ensure smooth functioning of HMS and other hospital-related IT systems.        

• Troubleshoot and resolve technical problems for doctors, nurses, and staff.        

• Monitor network connectivity, server health, and system security.        

• Maintain IT asset inventory and ensure safe custody of IT-related documents.

• Provide first-line technical support to employees, resolving hardware, software, and network-related issues.

• Install, configure, and maintain desktops, laptops, applications, and peripheral devices for both hospital and university staff.

• Manage user accounts, permissions, and access controls across hospital and university systems.

• Maintain detailed documentation of support issues, resolutions, and system configurations.

• Assist in regular software updates, system upgrades, and patch management.

• Monitor and troubleshoot network infrastructure: routers, switches, firewalls, and Wi-Fi across multiple campuses.

• Ensure network and data security via VPNs, firewalls, and best-practice policies.

• Administer email systems (Microsoft 365/Google Workspace), CCTV/IP cameras, and biometric devices.

• Enroll employees’ fingerprints, facial recognition, or other biometric data into the system and manage access levels.

• Install, configure, and integrate biometric attendance machines with the organization`s network and software systems.

• Support and maintain cloud-based services and virtualized environments.

• Implement IT policies, enforce compliance, and drive data protection best practices.

• Set up and maintain security/IP camera systems and related infrastructure for both hospital and university facilities.

• Perform system monitoring, data backups, and disaster recovery procedures.

• Provide IT support for academic activities, online classes, digital exams, and multimedia classrooms.