IT Operations Officer (Re-Ad)

Job Description

Title: IT Operations Officer (Re-Ad)

Company Name: United Nations World Food Programme (WFP)

Vacancy: --

Location: Cox's Bazar

Experience:
∎ At least 7 years

Published: 22 Jan 2025

Education:
∎ Advanced university degree (Masters) in Computer Science, Software Engineering, or other related field,

Requirements:

Additional Requirements:
∎ Minimum 7 years of working experience with a minimum 4 years of professional experience in the IT field.
∎ Fluency in English language both in written and oral communication.

Responsibilities & Context:
∎ Contribute to the development of plans and budgets, and manage the deployment of IT/TC systems aligned with business needs, in accordance with WFP corporate standards.
∎ Monitor and maintain IT/TC systems and networks, ensuring appropriate data security and access controls considering both local and wide area network issues; and supporting users to get maximum benefits from them.
∎ Install and configure new computer hardware for improving and upgrading system performance; contribute to technology upgrades as required.
∎ Contribute to technical specifications and tender documents that support the procurement of IT/TC equipment and services at minimum cost, in line with WFP rules and regulations.
∎ Collate and analyse data to contribute to the preparation of accurate reports on IT/TC activities, investments and costs, identifying ideas to increase cost-efficiencies where possible.
∎ Maintain and develop technical expertise and understanding of industry developments.
∎ Provide advice to managers and users, understanding and resolving issues, and ensuring IT policies, procedures, systems and tools are correctly applied to support them.
∎ Guide and supervise more junior staff, acting as a point of referral and supporting them with more complex analysis and queries.
∎ Contribute to the capability building of staff through the review and/or design of appropriate training programs aimed at developing skills/knowledge in IT and Telecommunications.
∎ Coordinate with other UN agencies in order to align activities and maximise possibilities of inter-agency collaboration in the field of IT and TC.
∎ Interact effectively with internal and external colleagues and user groups to understand their needs and provide appropriate technical support.
∎ Follow standard emergency preparedness and contingency planning practices to ensure WFP is able to maintain basic IT services and/or quickly respond and deploy resources to affected areas at the onset of a crisis.
∎ Contribute to the preparation of operational plans and deliver resource requirements at the onset of an emergency.
∎ Other as required.
∎ KEY ACCOUNTABILITIES (not all-inclusive, within delegated authority):
∎ Contribute to the development of plans and budgets, and manage the deployment of IT/TC systems aligned with business needs, in accordance with WFP corporate standards.
∎ Monitor and maintain IT/TC systems and networks, ensuring appropriate data security and access controls considering both local and wide area network issues; and supporting users to get maximum benefits from them.
∎ Install and configure new computer hardware for improving and upgrading system performance; contribute to technology upgrades as required.
∎ Contribute to technical specifications and tender documents that support the procurement of IT/TC equipment and services at minimum cost, in line with WFP rules and regulations.
∎ Collate and analyse data to contribute to the preparation of accurate reports on IT/TC activities, investments and costs, identifying ideas to increase cost-efficiencies where possible.
∎ Maintain and develop technical expertise and understanding of industry developments.
∎ Provide advice to managers and users, understanding and resolving issues, and ensuring IT policies, procedures, systems and tools are correctly applied to support them.
∎ Guide and supervise more junior staff, acting as a point of referral and supporting them with more complex analysis and queries.
∎ Contribute to the capability building of staff through the review and/or design of appropriate training programs aimed at developing skills/knowledge in IT and Telecommunications.
∎ Coordinate with other UN agencies in order to align activities and maximise possibilities of inter-agency collaboration in the field of IT and TC.
∎ Interact effectively with internal and external colleagues and user groups to understand their needs and provide appropriate technical support.
∎ Follow standard emergency preparedness and contingency planning practices to ensure WFP is able to maintain basic IT services and/or quickly respond and deploy resources to affected areas at the onset of a crisis.
∎ Contribute to the preparation of operational plans and deliver resource requirements at the onset of an emergency.
∎ Other as required.
∎ Type of contract: Fixed Term
∎ Duration: 12 Months
∎ Candidates who have previously applied for this position do not need to reapply.

Employment Status: Contractual

Job Location: Cox's Bazar

Apply URL::

Apply Procedure:

Company Information:
∎ United Nations World Food Programme (WFP)
∎ UN Offices, IDB Bhaban, E/8-A, Rokeya Sharani, Sher-e-Bangla Nagar, Dhaka-1207, Bangladesh, GPO Box 2488, Dhaka-1000

Address::
∎ UN Offices, IDB Bhaban, E/8-A, Rokeya Sharani, Sher-e-Bangla Nagar, Dhaka-1207, Bangladesh, GPO Box 2488, Dhaka-1000

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 4 Feb 2025

Category: NGO/Development