IT Operations Associate
Job Description
Title: IT Operations Associate
Company Name: United Nations World Food Programme (WFP)
Vacancy: 1
Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
∎ At least 6 years
Published: 8 Feb 2024
Education:
∎ Bachelor's in computer science or any other relevant subject.
Requirements:
Additional Requirements:
∎ Minimum 6 years of experience in relevant field.
Responsibilities & Context:
∎ Carry out system and hardware maintenance tasks, such as running specialised network monitoring and system protection, to ensure technology is running effectively.
∎ Monitor technology reliability, identify user needs, analyse data and produce accurate reports in order to recommend IT solutions to support informative decision-making.
∎ Resolve queries independently, escalating if required, to ensure that standard IT questions are answered and accurate information is provided to staff.
∎ 4. Provide standard technical training to end users of commonly used technology and systems, in order to assist WFP staff in conducting their work.
∎ Provide guidance and training to junior colleagues in the delivery of IT support services to support the capability building of staff.
∎ Support the co-ordination of new application implementation in order to provide WFP staff with the tools they need to perform effectively.
∎ Draft standard material such as end-user and technical documentation to ensure staff have access to required information about IT services and products.
∎ Implement improvements to methods and processes within the IT division in order to support the continuous improvement of IT services provided.
∎ Coordinate installation and maintenance of telecommunications systems and equipment, to ensure optimal services in compliance with standard operations procedures.
∎ Coordinate a team of IT staff to ensure individual and team objectives are met in compliance with all relevant regulations and policies.
∎ Follow set emergency response processes and procedures as required to provide support in enabling emergency food assistance needs to be met.
∎ Grade: SC6
∎ Type of contract: Service Contract
∎ Duration: 12 months
∎ Duty Station: Chittagong (with frequently travel to Bhashan char)
∎ This vacancy announcement is for Bangladeshi Nationals.
∎ JOB PURPOSE
∎ To coordinate and guide Information Technology maintenance and support activities to enable the effective delivery of IT services.
∎
∎ KEY ACCOUNTABILITIES (not all-inclusive)
∎ Carry out system and hardware maintenance tasks, such as running specialised network monitoring and system protection, to ensure technology is running effectively.
∎ Monitor technology reliability, identify user needs, analyse data and produce accurate reports in order to recommend IT solutions to support informative decision-making.
∎ Resolve queries independently, escalating if required, to ensure that standard IT questions are answered and accurate information is provided to staff.
∎ 4. Provide standard technical training to end users of commonly used technology and systems, in order to assist WFP staff in conducting their work.
∎ Provide guidance and training to junior colleagues in the delivery of IT support services to support the capability building of staff.
∎ Support the co-ordination of new application implementation in order to provide WFP staff with the tools they need to perform effectively.
∎ Draft standard material such as end-user and technical documentation to ensure staff have access to required information about IT services and products.
∎ Implement improvements to methods and processes within the IT division in order to support the continuous improvement of IT services provided.
∎ Coordinate installation and maintenance of telecommunications systems and equipment, to ensure optimal services in compliance with standard operations procedures.
∎ Coordinate a team of IT staff to ensure individual and team objectives are met in compliance with all relevant regulations and policies.
∎ Follow set emergency response processes and procedures as required to provide support in enabling emergency food assistance needs to be met.
Employment Status: Contractual
Job Location: Anywhere in Bangladesh
Apply Procedure:
Hard Copy:
∎ For a detailed job description and to apply online, please visit below link.
∎ https://career5.successfactors.eu/sfcareer/jobreqcareer?jobId=831542&company=C0000168410P
Company Information:
∎ United Nations World Food Programme (WFP)
∎ UN Offices, IDB Bhaban, E/8-A, Rokeya Sharani, Sher-e-Bangla Nagar, Dhaka-1207, Bangladesh, GPO Box 2488, Dhaka-1000
Address::
∎ UN Offices, IDB Bhaban, E/8-A, Rokeya Sharani, Sher-e-Bangla Nagar, Dhaka-1207, Bangladesh, GPO Box 2488, Dhaka-1000
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 19 Feb 2024
Category: NGO/Development
Source: bdjobs.com
Deadline Expired on 19th Feb 2024
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