IT Dispatcher / Manager

Job Description

Title: IT Dispatcher / Manager

Company Name: RedOrigin Technologies

Vacancy: 1

Age: at least 22 years

Location: Anywhere in Bangladesh, Dhaka

Salary: Tk. 35000 - 40000 (Monthly)

Experience:
∎ At least 3 years
∎ The applicants should have experience in the following business area(s):Software Company, IT Enabled Service, Call Center, Business-to-Business (B2B) Software and Services Startup

Published: 1 Mar 2025

Education:
∎ Bachelor of Science (BSc) in Computer Science

Requirements:

Additional Requirements:
∎ Age at least 22 years
∎ Strong English communication skills, both written and verbal.
∎ Proficiency in Microsoft Teams, Excel, and Outlook.
∎ Experience in dispatching or a related field is preferred.
∎ Excellent organizational skills and attention to detail.
∎ Ability to respond to emails professionally and effectively.
∎ Strong problem-solving skills and the ability to work under pressure.
∎ Experience: 3 + Years in similar background
∎ Skills & Expertise:

Responsibilities & Context:
∎ Coordinate and dispatch technicians to service locations efficiently.
∎ Manage schedules and ensure timely dispatching of service calls.
∎ Utilize Microsoft Teams for effective communication with team members.
∎ Maintain accurate records and data in Microsoft Excel.
∎ Handle email correspondence professionally and promptly using Microsoft Outlook.
∎ Provide exceptional customer service and support.
∎ Position Overview
∎ We are seeking a highly organized and detail-oriented Dispatcher to join our team. The ideal candidate will be proficient in Microsoft Teams, Excel, and Outlook, and possess strong English communication skills. Professionalism in email correspondence is essential.
∎ Responsibility & Context :
∎ Coordinate and dispatch technicians to service locations efficiently.
∎ Manage schedules and ensure timely dispatching of service calls.
∎ Utilize Microsoft Teams for effective communication with team members.
∎ Maintain accurate records and data in Microsoft Excel.
∎ Handle email correspondence professionally and promptly using Microsoft Outlook.
∎ Provide exceptional customer service and support.
∎ Workplace: From Home
∎ Skills : Fluent in English, Technical and phone support, Microsoft office
∎ Job Location: Online / US ( NY central time zone )
∎ Company: Amazon / Amplec

Skills & Expertise:

Workplace:
∎ Work from home

Employment Status: Full Time

Job Location: Anywhere in Bangladesh, Dhaka

Company Information:
∎ RedOrigin Technologies
∎ 2578 Broadway, New York, NY, 10025
∎ IT Management and securirty Services

Address::
∎ 2578 Broadway, New York, NY, 10025
∎ IT Management and securirty Services

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 6 Mar 2025

Category: IT/Telecommunication

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