ISP Support Executive (NOC)
Job Description
Title: ISP Support Executive (NOC)
Company Name: Elite Computer & Technology
Vacancy: 5
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Diploma in Computer, Bachelor degree in any discipline
∎ Skills Required: Adobe Photoshop illustrator, Communication, Computer skill
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Business Development, Communication
∎ The applicants should have experience in the following business area(s):
ISP, IT Enabled Service
Job Context:
∎ ECTLink is one of the leading internet service provider (ISP) in Bangladesh. ECTLink Internet service is blazing fast, affordable Internet on a dedicated network.
∎ Contributing to uninterrupted internet supply to customers. Work with responsibility. Efforts should be made to solve any problem related to the service through the concerned person or authority.
Job Responsibilities:
∎ Keeping customer complaint and resolution register through queue management
∎ Identifying and solving problems
∎ Giving daily/monthly reports
∎ Practice speaking with a clear accent and communicating on the telephone
∎ Solving problems through patience
∎ Recruiting and collecting work through field workers.
∎ Proficiency in managing Internet Mikrotik routers and RADIUS servers
∎ Work support mentality as 24X7 for emergency situations.
∎ Any Other's duties as when order by Management.
∎ Updated and good communication skills (by mobile/email/internet and others) with management
∎ Working experience in Data center will be considered as an added advantage.
Additional Requirements:
∎ Age at most 50 years
∎ Both males and females are allowed to apply
Salary: Tk. 12000 - 15000 (Monthly)
Compensation & Other Benefits:
∎ T/A, Mobile bill, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 1
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 15 Dec 2022
Company Information:
∎ 22 Nov 2022
∎ Elite Computer & Technology
∎ Address : 101-B Malibagh Chowdhurypara, Rampura, Dhaka
∎ Web : www.ectlink.com
∎ Business : ECTLink is one of the leading internet service provider (ISP) in Bangladesh. ECTLink Internet service is blazing fast, affordable Internet on a dedicated network
Category: IT/Telecommunication
: Only those who want to make career in internet service provider industry should apply.
