INTERNATIONAL TELEMARKETING OFFICER (NIGHT SHIFT)

Job Description

Title: INTERNATIONAL TELEMARKETING OFFICER (NIGHT SHIFT)

Company Name: HATIL

Vacancy: 2

Age: 18 to 26 years

Job Location: Dhaka, Gazipur

Salary: Negotiable

Experience:

• At most 1 year
• The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Travel Agent, Agro based firms (incl. Agro Processing/Seed/GM), Real Estate, Group of Companies, Furniture Manufacturer, Call Center

• A Level
• Bachelor of Business Administration (BBA)

• At most 1 year
• The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Travel Agent, Agro based firms (incl. Agro Processing/Seed/GM), Real Estate, Group of Companies, Furniture Manufacturer, Call Center

• Age 18 to 26 years

Language Skills

Excellent spoken and written English with neutral accent and professional communication

Technical Skills

Knowledge of CRM software, MS Office, VoIP systems, internet research tools

Additional Advantage

Experience with USA/Canada/UK processes or furniture industry sales

Required Soft Skills

• Strong communication and persuasion skills

• Ability to work independently under pressure

• High resilience and positive attitude toward rejection

• Active listening and negotiation capability

• Cross-cultural communication etiquette

• Strong organizational and follow-up skills

• Ability to remain energetic and productive during night shifts

Key Responsibilities

1. International Outbound Calling & Lead Generation

• Conduct 80–100 outbound calls per shift to international clients, distributors, retailers, architects, interior designers, and procurement officers.

• Generate qualified leads for B2B and B2C furniture sales.

• Introduce and promote company products including home furniture, office solutions, modular furniture, and customized interior products.

• Build prospect databases through internet research and CRM systems.

2. Sales Presentation & Customer Engagement

• Explain product features, materials, pricing, customization options, and shipping procedures professionally.

• Deliver persuasive sales presentations to international customers.

• Handle customer objections effectively regarding price, quality, delivery timelines, or product specifications.

• Maintain strong customer relationships through professional follow-up communication.

3. CRM Management & Reporting

• Update CRM software with accurate call notes, follow-up schedules, customer feedback, and lead stages.

• Prepare daily, weekly, and monthly sales activity reports.

• Track KPIs including call volume, conversion ratio, qualified leads, and sales opportunities.

4. Appointment Scheduling & Sales Support

• Arrange virtual meetings via Zoom/Google Meet/Microsoft Teams between clients and senior sales managers.

• Coordinate quotations, invoices, catalogs, and sample requests.

• Support the international sales team with lead nurturing and follow-up activities.

5. Market Research & Competitive Analysis

• Monitor competitor pricing, product trends, and customer demand in target markets.

• Collect customer feedback and share insights with the marketing and product development teams.

• Identify new business opportunities in overseas markets.

• Provident fund,Medical allowance,Mobile bill,Over time allowance,Profit share,Gratuity,Performance bonus
• Salary Review: Yearly
• Festival Bonus: 2

Compensation & Benefits

• Competitive salary package

• Career growth opportunities in international business

• Professional sales and communication training

•Friendly and performance-driven work environment

Working Environment

• Fast-paced and target-oriented international sales environment

• Exposure to global clients and business communication

• Opportunity to develop professional international sales expertise