Title: International Call Center Agent (Arabic Language)
Company Name: Digicon Technologies PLC.
Vacancy: 10
Age: 18 to 34 years
Job Location: Dhaka
Salary: Negotiable
Experience:
Published: 2026-06-22
Application Deadline: 2026-06-27
Education:
Handle inbound calls from prospective customers regarding the client's products and services.
Provide excellent customer support in both Arabic and English.
Identify customer needs and offer appropriate solutions.
Resolve customer queries and complaints efficiently.
Communicate with customers through phone, Facebook, email, and web chat.
Escalate unresolved issues to the concerned team for further investigation.
Gather and analyze relevant information to assess customer complaints.
Report complex cases and issues to the Team Leader as required.