Intern - Customer Support & Telesales

Job Description

Title: Intern - Customer Support & Telesales

Company Name: Green Grocery

Vacancy: 05

Age: At most 25 years

Job Location: Dhaka (Merul Badda)

Salary: Negotiable

Experience:

Published: 2024-05-15

Application Deadline: 2024-05-30

Education:

• Bachelor/Honors

• Age At most 25 years
• Only Female

Green Grocery, a leading D2C grocery e-commerce platform, is excited to announce openings for 5 interns in the Customer Support and Telesales department. This is a dynamic opportunity for individuals looking to gain hands-on experience in a fast-paced e-commerce environment. As an intern, you will receive comprehensive on-the-job training, enjoy 100% free lunches, and have the chance to earn a valuable experience certificate. Additionally, outstanding performers during the internship will be considered for a full-time job offer.

Job Context: The internship program at Green Grocery is designed to provide interns with a real-world understanding of customer support and telesales in the e-commerce sector. Interns will be part of a collaborative team and will have the chance to work closely with seasoned professionals, gaining insights into industry best practices and contributing to the success of a thriving e-commerce platform.

Job Responsibilities:

Customer Support:

• Respond promptly and professionally to customer inquiries via email, chat, and phone.
• Provide accurate information about Green Grocery`s products, services, and policies.
• Assist customers in navigating the website, placing orders, and resolving any issues they may encounter.
• Document and track customer interactions to ensure effective follow-up and resolution.
• Telesales.
• Conduct outbound calls to potential customers to promote Green Grocery`s products and services.
• Effectively communicate the value proposition of Green Grocery and address customer queries.
• Meet and exceed weekly and monthly telesales targets.
• Collaborate with the sales team to identify and pursue opportunities for upselling and cross-selling.

• Lunch Facilities: Full Subsidize

Internship Benefits:

Customer Support and Telesales Interns

Join Green Grocery`s dynamic internship program and enjoy:

On-the-Job Training: Learn essential skills in customer support and telesales from industry professionals.

Free Lunch: Daily complimentary lunches to fuel your productivity.

Experience Certificate: Gain a valuable certificate for your portfolio upon completion.

Full-Time Job Opportunity: Exceptional performers may be considered for a permanent role.

Networking Opportunities: Connect with industry professionals for future career prospects.

Skill Enhancement: Develop communication, customer service, and telesales skills.

Team Collaboration: Collaborate with a talented team in a growing e-commerce company.

Feedback and Mentorship: Receive constructive feedback and mentorship for your growth.

Exposure to E-commerce: Hands-on experience in D2C grocery e-commerce operations. Resume Building: Boost your resume with practical experience in a competitive industry.