Intercultural Mediator
Job Description
Title: Intercultural Mediator
Company Name: Medecins Sans Frontieres/ Doctors Without Borders (MSF)
Vacancy: Not specific
Job Location: Cox's Bazar (Ukhia)
Employment Status: Full-time
Educational Requirements:
∎ Education
∎ Essential secondary education. Desirable degree in social sciences, social communication or teaching
∎ Training in interpretation or intercultural mediation is an asset.
Experience Requirements:
∎ At least 2 year(s)
Job Responsibilities:
∎ Facilitating the relation between patients and the care providers involved in medical consultations, mental health, physiotherapy and social worker sessions, through:
∎ Providing quality and culturally sensitive interpretation between the care providers and the patient (trialogue) in his/her mother tongue (source language / target language), supporting intercultural awareness, sensitiveness and clear communication between the parties
∎ Assisting care providers and patients in addressing negative consequences of socio-cultural differences, to support the therapeutic/social intervention through sharing with the care providers relevant aspects of the cultural background of the patient, acting as a cultural broker; identifying and reporting barriers impairing fairness and equality in access to services.
∎ Accompanying and following up beneficiaries to referrals (health and social care facilities) as needed.
∎ Participating in case management medical meetings on ad hoc basis.
∎ Together with relevant project team members, providing information to beneficiaries on the use of the health care system and other support services (shelter, food, transport, legal support) provided by MSF and other actors.
∎ Contributing to context understanding and data collection on medical/humanitarian issues, with a specific attention to vulnerabilities, to provide reliable information for operational decision-making through:
∎ Ensuring quality linguistic and intercultural interpretation during the collection of testimonies for advocacy/ communication purposes.
∎ Supporting administration of assessments/ surveys when needed
∎ Reporting all important information expressed by the beneficiaries and the communities, ensuring confidentiality at all times
∎ Supporting media reviews and content creation for communication.
∎ When requested, supporting other MSF activities (HP activities, NFI distribution, crowd control, etc.).
∎ Guaranteeing confidentiality, impartiality and neutrality. Declaring conflict of interest
∎ Relevant internal MSF training will be provided according to the project, e.g. MSF principles, ethics and code of conduct; interpreting technique; inter cultural communication and mediation in medical and mental health setting possibly with focus on rehab for survivors of torture, ill treatment and sexual violence, PFA, etc.
Additional Requirements:
∎ Age at least 18 years
∎ Experience
∎ Minimum two years' experience in similar position, preferably in provision of medical services and/or with NGOs.
∎ Previous experience in migration/refugee contexts
∎ Languages
∎ Mother tongue/C2 for the Chittagonian/Rohingya is essential
∎ Proficiency in English language
∎ Desirable proficiency for mission local language - i.e. Bangla
∎ Knowledge
∎ Knowledge of migration dynamics and of the affected population, culture and organisation of the host society (country e.g. health care system)
∎ Strong communication, and social skills (attentive listening, open attitude, empathy, sensitivity)
∎ Capacity to work in a multidisciplinary team
∎ Initiative, creativity and flexibility
∎ Capacity to adjustment to change
∎ Strong interest in helping vulnerable population
Application Deadline: 12 Aug 2020
Company Information:
∎ 4 Aug 2020
∎ Medecins Sans Frontieres/ Doctors Without Borders (MSF)
∎ Address : 5th Floor, Khawaja Palace, Plot N. 76, Ro-11, Banani, Dhaka-1213, Bangladesh.
∎ Business : Medecins Sans Frontieres (MSF) is an international medical humanitarian organization working in many countries worldwide. MSF has been working in Bangladesh since 1992. MSF was awarded the prestigious `Nobel Peace Prize` in 1999 for its pioneering humanitarian activities since 1971 in several continents.
Category: NGO/Development
Source: bdjobs.com
Deadline Expired on 12th Aug 2020
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