Information Technology (IT) Officer
Job Description
Title: Information Technology (IT) Officer
Company Name: Association for Integrated Development-Comilla
Vacancy: 1
Job Location: Kurigram (Nageshwari)
Employment Status: Full-time
Educational Requirements:
∎ Masters in Computer Application (MCA) in Computer Engineering
Experience Requirements:
∎ 2 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Computer Operating
∎ The applicants should have experience in the following business area(s):
NGO
Job Context:
∎ Provides support to end-users, internal users, or partners. Serves as the liaison between the Information Service department and the end-user on issues related to desktop computers, laptops, printers, network connectivity and remote access. Also, provides first-line support to end-users for PC, server or mainframe applications, and hardware. Simulates or recreates a process to resolve operating difficulties and may interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
∎ Prepares PCs for deployment and provides education and/or training to end-user.
∎ Handles basic support of hardware, applications and operating systems, technical consultation and networking
Job Responsibilities:
∎ Provides first-line support to end-users for PC, server or mainframe applications, and hardware through troubleshooting.
∎ Simulates or recreates processes to resolve operating difficulties and recommends system modifications to improve performance.
∎ Interacts with networking services, software systems, and applications as appropriate for problem resolution.
∎ Prepares PCs for deployment and provide education and/or training.
∎ Assists in supporting and training company users about online communication services and client hardware and software operating environments.
∎ Serves as a productive project team member by completing assigned tasks.
∎ Performs software installations on company computers and configures applications as specified.
∎ Responds to help desk hotline and maintains accurate information within the IS tracking system.
∎ Assists in the evaluation of business problems, evaluates and recommends vendor packages, and implements required software.
∎ Establishes a positive relationship by demonstrating a sense of urgency in interactions with clients.
∎ Organizes and follows complex and/or detailed technical procedures.
∎ Performs hardware diagnostics for company computers and maintains partnerships with manufacturers and vendors.
∎ Proactively promotes positive customer relationships and mentors others to ensure customer satisfaction.
∎ Creates ad hoc workgroups to analyze problems, develop solutions, and communicate solutions effectively.
∎ May lead projects that require directing the work of others and with some latitude on actions or decisions.
∎ May manage timelines and resources, and may lead implementation efforts to completion.
∎ Performs other duties as assigned.
∎ This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties.
Additional Requirements:
∎ Age 27 to 32 years
∎ Both males and females are allowed to apply
Salary:
∎ Tk. 26000 - 26500 (Monthly)
∎ Festival Bonus as per project budget and service rule
Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 13 Jul 2023
Company Information:
∎ 15 Jun 2023
∎ Association for Integrated Development-Comilla
∎ Address : Village: Raghupur, Post: Rajapara, Upazilla: Comilla Adarsho Sadar, Cumilla
∎ Web : www.aidcomilla.org
∎ Business : A Bangladeshi National Level NGO. The Organization in Special Consultative Status with Economic and Social Council (ECOSOC) since 2013 of United Nations. Registered with NGO Affairs Bureau , registration # 1145 dated March 17, 1997, Registered with Department of Social Service, Comilla, , Registration # 521, date June 21, 1995 & Micro Credit Regulatory Authority Registration Number 00429-00140-00146 Dated: 26-02-2008` . Working District: Comilla, Kurigram, Brahmanbaria, Gazipur, Feni & Rangpur. Our Theme: Agriculture, Human Rights, Access to Justice, Livelihoods Development, Gender Equality, Research on Agriculture, Credit Union, Education, , Health , Nutrition, Child & Women Rights, Disaster Response, Micro Credit
Category: NGO/Development
: We are looking for candidate from Kurigram region and must stay at Nageshwari Upazila level
Deadline Expired on 13th Jul 2023
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