Information Officer and Counselor

Job Description

Title: Information Officer and Counselor

Company Name: BRAC

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: --

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Training Institutes,NGO,Immigration and Education Consultancy Service

• Bachelor of Arts (BA) in Psychology
• Bachelor of Arts (BA) in Political Science
• Bachelor of Social Science (BSS)

• 1 to 2 years
• The applicants should have experience in the following business area(s): Training Institutes,NGO,Immigration and Education Consultancy Service

Bachelor’s or Master’s degree in Psychology, Clinical Psychology, Social Welfare, Social Science or in any related field.

BRAC Migration Programme is working towards the goal to reduce exploitation in all forms of migration and to support migrants and returnees so that they can contribute to the development of the country and abroad. With the objectives to ensure safe, orderly, skilled, and responsible migration both internally and internationally, to reduce all forms of trafficking-in-persons and smuggling of migrants and to provide Immediate Assistance and to ensure the well-being of returnees, trafficking survivors, and their family members through sustainable reintegration, BRAC Migration Programme has been working on migration issues to enhance the conditions of the large workforce through supporting them in several stages of migration over the last 18 years.

Job Purpose

The Information Officer and Counselor will be responsible for providing counseling services to migrants and their families at the airport. Duties include offering emergency support to returnees, referring them to relevant service providers, and documenting cases for future reference. The role also involves coordinating with District Reintegration Service Centre (DRSC) counselors to ensure effective service delivery.

Key Responsibilities

• Provide counseling services to the migrants at the airport level.
• Provide emergency support to the returnees & refer them to different service providing agencies and document their cases for further references.
• Develop a counseling plan of Information Centre as per the monthly target.
• Preparing monthly and quarterly training and counseling report for Information Centre.
• Provide counseling to the returnee migrant workers and their family members.
• Refer migrant workers for trauma counseling and medical treatment support.
• Participate in supervision session to become more expert on counselling issues.
• Documentation and case management for the Information Centre.
• Maintain coordination among different District Reintegration Service Centre (DRSC) counselors regarding their services.

Safeguarding Responsibilities

• Ensure the safety of Programme Participants, people who come into contact with the organization and team members from any harm, abuse, neglect, harassment and exploitation, including sexual exploitation and abuse (SEA), to achieve the programme’s goals of safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
• Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do so.

Additional Requirements

• Knowledge about migration, labor trafficking & returnee and re-integration issues, psycho-social reintegration, mental health, mental disorder, psycho-social counseling.
• Strong communication and interpersonal skills.
• Proficient in family counseling, emergency support procedure, field operation and administration.
• Skilled in training facilitation and management, reporting & documentation.
• Basic Knowledge on migration information and its procedure.

Festival Bonus, Health and Life Insurance and others as per policy.