Job Description
Title: In Charge: Initiatives and Service Quality
Company Name: IPDC Finance Limited
Vacancy: 01
Location: Dhaka
Salary: Negotiable
Experience:
∎ 6 to 10 years
∎ The applicants should have experience in the following business area(s):Banks
Published: 29 Jan 2025
Education:
∎ Bachelor/Honors
Requirements:
Responsibilities & Context:
∎ Coordinate the development of Product Program Guideline (PPG), Standard Operating Procedures (SOP), Service Level Agreement and manage renewal of the same with required upgradation.
∎ Planning, development, assessing new product, create and prioritize the strategic product roadmap.
∎ Translate product strategy into business requirement, Software Requirement and functional requirement.Product designing, Overall Planning, Process development, Business logic ideation, piloting, implementation and integration of new strategic product and process with existing ones.
∎ Managing change and enhancement in the product and process, manage roadblocks by coordinating with department head and business heads[FZU1] by acting as single point of contact.
∎ Understanding and defining scope from all stakeholders, business case, feature, redesigned existing process, developed business requirement document (BRD) and interim process for product piloting.
∎ Prepare Software Requirement Specifications (SRS) for business process of Dana Core Banking System (CBS) facilitating all features: loan and payment, COB including interest and charges calculation, classification, closure, waiver, write-off, suspension and blacklisting, suspense and provision, reports, certificates and statements, GL posting (to main CBS Temenos T24) though API events definition, auto reconciliation and renewal.
∎ Analyz product performance, identified internal bottlenecks and external opportunities.Analyse and managed credit application using digital credit scoring model and their respective digital loans disbursement amounting and their collections.Improve operational efficiency through automation in business.
∎ Process Analysis: Conduct thorough assessments of existing processes to identify inefficiencies, bottlenecks, and areas for improvement.
∎ Process Design: Develop and implement new or revised processes that align with strategic objectives, improve quality, and reduce costs.
∎ Process Documentation: Create clear and concise process documentation, including flowcharts, diagrams, and standard operating procedures (SOPs).
∎ Process Implementation: Oversee the implementation of process changes, ensuring effective communication, training, and adoption by relevant stakeholders.Process Monitoring: Continuously monitor process performance, collect data, and analyze metrics to identify trends and areas for improvement.
∎ Process Optimization: Identify opportunities for process automation, standardization, or simplification to enhance efficiency and reduce costs. [FZU1]May add this "prepared and reviewed mock-ups with MS Power Point and Adobe XD"
∎ Coordinate the development of Product Program Guideline (PPG), Standard Operating Procedures (SOP), Service Level Agreement and manage renewal of the same with required upgradation.
∎ Planning, development, assessing new product, create and prioritize the strategic product roadmap.
∎ Translate product strategy into business requirement, Software Requirement and functional requirement.Product designing, Overall Planning, Process development, Business logic ideation, piloting, implementation and integration of new strategic product and process with existing ones.
∎ Managing change and enhancement in the product and process, manage roadblocks by coordinating with department head and business heads[FZU1] by acting as single point of contact.
∎ Understanding and defining scope from all stakeholders, business case, feature, redesigned existing process, developed business requirement document (BRD) and interim process for product piloting.
∎ Prepare Software Requirement Specifications (SRS) for business process of Dana Core Banking System (CBS) facilitating all features: loan and payment, COB including interest and charges calculation, classification, closure, waiver, write-off, suspension and blacklisting, suspense and provision, reports, certificates and statements, GL posting (to main CBS Temenos T24) though API events definition, auto reconciliation and renewal.
∎ Analyz product performance, identified internal bottlenecks and external opportunities.Analyse and managed credit application using digital credit scoring model and their respective digital loans disbursement amounting and their collections.Improve operational efficiency through automation in business.
∎ Process Analysis: Conduct thorough assessments of existing processes to identify inefficiencies, bottlenecks, and areas for improvement.
∎ Process Design: Develop and implement new or revised processes that align with strategic objectives, improve quality, and reduce costs.
∎ Process Documentation: Create clear and concise process documentation, including flowcharts, diagrams, and standard operating procedures (SOPs).
∎ Process Implementation: Oversee the implementation of process changes, ensuring effective communication, training, and adoption by relevant stakeholders.Process Monitoring: Continuously monitor process performance, collect data, and analyze metrics to identify trends and areas for improvement.
∎ Process Optimization: Identify opportunities for process automation, standardization, or simplification to enhance efficiency and reduce costs. [FZU1]May add this "prepared and reviewed mock-ups with MS Power Point and Adobe XD"
Compensation & Other Benefits:
∎ Performance bonus, Provident fund, Weekly 2 holidays, Insurance, Gratuity
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Job Highlights:
Company Information:
∎ IPDC Finance Limited
∎ Hosna Center (4th Floor), 106 Gulshan Avenue, Dhaka - 1212
∎ IPDC Finance Ltd. is the first private sector financial institution of Bangladesh established in 1981. IPDC is credited with being the most innovative financial institution of the country partnering in many landmark projects as well as introducing many financial products which were first of its kind in the country. Today, IPDC is a diversified financial institution catering to Corporate, SMEs and Retail market segments.
Address::
∎ Hosna Center (4th Floor), 106 Gulshan Avenue, Dhaka - 1212
∎ IPDC Finance Ltd. is the first private sector financial institution of Bangladesh established in 1981. IPDC is credited with being the most innovative financial institution of the country partnering in many landmark projects as well as introducing many financial products which were first of its kind in the country. Today, IPDC is a diversified financial institution catering to Corporate, SMEs and Retail market segments.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 9 Feb 2025
Category: Bank/Non-Bank Fin. Institution
