In charge, Food and beverage, Airport Lounge

Job Description

Title: In charge, Food and beverage, Airport Lounge

Company Name: Nakshikatha

Vacancy: 02

Location: Sylhet, Nilphamari (Saidpur)

Minimum Salary: Negotiable

Experience:
∎ At least 3 years

Published: 15 Feb 2024

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Bachelor's degree in Business Administration, Hospitality Management, or a related field.
∎ Proven experience in airport lounge or hospitality management (Food & Beverage), with at least 3 years of experience.
∎ Excellent communication and interpersonal skills.
∎ Ability to work in a fast-paced environment and handle stressful situations effectively.
∎ Proficiency in MS Office and email.
∎ Bachelor's degree in Business Administration, Hospitality Management, or a related field.
∎ Proven experience in airport lounge or hospitality management (Food & Beverage), with at least 3 years of experience.
∎ Excellent communication and interpersonal skills.
∎ Ability to work in a fast-paced environment and handle stressful situations effectively.
∎ Proficiency in MS Office and email.

Responsibilities & Context:
∎ Manage and oversee the overall operation of the airport lounge, ensuring smooth and efficient service delivery.
∎ Supervise lounge staff, including training, scheduling, and performance management.
∎ Ensure the highest standards of customer service are maintained to enhance the overall traveler experience.
∎ Address client feedback and implement improvements to exceed customer expectations.
∎ Ensure compliance with airport regulations, security protocols, and company policies.
∎ Maintain and enforce cleanliness, safety, and hygiene standards within the lounge and kitchen.
∎ Effectively manage resources, including staffing levels, equipment, and inventory.
∎ Optimize resource allocation to meet operational demands and cost-efficiency goals.
∎ Liaise with various stakeholders, including airport authorities, vendors, and airlines, to foster positive relationships.
∎ Collaborate with other departments to streamline processes and improve overall efficiency.
∎ Monitor and manage the operational budget, identifying areas for cost savings and efficiency improvements.
∎ Implement strategies to maximize revenue generation while maintaining high service standards.
∎ Develop and implement training programs for lounge staff to enhance their skills and knowledge.
∎ Foster a culture of continuous improvement and employee engagement.
∎ Oversee inventory levels and manage the ordering of food supplies and ingredients.
∎ Implement inventory control measures to minimize waste and optimize stock levels.
∎ Ensure compliance with health and safety regulations and food handling standards.
∎ Implement and enforce proper sanitation and hygiene practices within the kitchen.
∎ Optimize the kitchen layout for efficiency and workflow.
∎ Coordinate regular maintenance and repairs of kitchen equipment.
∎ Job Responsibilities:
∎ 1) Operational Oversight:
∎ Manage and oversee the overall operation of the airport lounge, ensuring smooth and efficient service delivery.
∎ Supervise lounge staff, including training, scheduling, and performance management.
∎ 2) Customer Service Excellence:
∎ Ensure the highest standards of customer service are maintained to enhance the overall traveler experience.
∎ Address client feedback and implement improvements to exceed customer expectations.
∎ 3) Compliance and Standards:
∎ Ensure compliance with airport regulations, security protocols, and company policies.
∎ Maintain and enforce cleanliness, safety, and hygiene standards within the lounge and kitchen.
∎ 4) Resource Management:
∎ Effectively manage resources, including staffing levels, equipment, and inventory.
∎ Optimize resource allocation to meet operational demands and cost-efficiency goals.
∎ 5) Collaboration:
∎ Liaise with various stakeholders, including airport authorities, vendors, and airlines, to foster positive relationships.
∎ Collaborate with other departments to streamline processes and improve overall efficiency.
∎ 6) Financial Management:
∎ Monitor and manage the operational budget, identifying areas for cost savings and efficiency improvements.
∎ Implement strategies to maximize revenue generation while maintaining high service standards.
∎ 7) Training and Development:
∎ Develop and implement training programs for lounge staff to enhance their skills and knowledge.
∎ Foster a culture of continuous improvement and employee engagement.
∎ 8) Inventory Management:
∎ Oversee inventory levels and manage the ordering of food supplies and ingredients.
∎ Implement inventory control measures to minimize waste and optimize stock levels.
∎ 9) Health and Safety Compliance:
∎ Ensure compliance with health and safety regulations and food handling standards.
∎ Implement and enforce proper sanitation and hygiene practices within the kitchen.
∎ 10) Kitchen Layout and Equipment Maintenance:
∎ Optimize the kitchen layout for efficiency and workflow.
∎ Coordinate regular maintenance and repairs of kitchen equipment.

∎ Job Context:
∎ Naskhikatha is a leading provider of premium airport lounge services in Bangladesh offering a luxurious and comfortable environment for travelers. We are currently seeking a dynamic and experienced person to operate and oversee the day-to-day operations of our Airport lounge and kitchen at Sylhet (Osmani International Airport) & Saidpur (Saipur Airport).

Compensation & Other Benefits:
∎ Competitive salary.
∎ Yearly Leave Encashment.
∎ Opportunities for professional development and growth.
∎ Other benefits as per the company rules & policies.
∎ Competitive salary.
∎ Yearly Leave Encashment.
∎ Opportunities for professional development and growth.
∎ Other benefits as per the company rules & policies.

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Sylhet, Nilphamari (Saidpur)

Read Before Apply:

Interested candidates are invited to submit their resume along with a cover letter highlighting their relevant experience to “[email protected]”. Please include "Airport Lounge Operations Manager Application" in the subject line.



Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected] or Email your CV from My Bdjobs account

Company Information:
∎ Nakshikatha
∎ Apt: A4, House- 61, Road- 17, Block- C, Banani, Dhaka- 1213

Address::
∎ Apt: A4, House- 61, Road- 17, Block- C, Banani, Dhaka- 1213

Application Deadline: 29 Feb 2024

Category: Hospitality/ Travel/ Tourism

Source: bdjobs.com

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