In Charge, Credit Monitoring

Job Description

Title: In Charge, Credit Monitoring

Company Name: Jamuna Group

Vacancy: --

Age: 30 to 45 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 5 to 8 years
• The applicants should have experience in the following business area(s): Manufacturing (Light Engineering and Heavy Industry), Electronic Equipment/Home Appliances, Group of Companies

Education: BBA/MBA (preferably in Marketing) from a reputed university.

• 5 to 8 years
• The applicants should have experience in the following business area(s): Manufacturing (Light Engineering and Heavy Industry), Electronic Equipment/Home Appliances, Group of Companies

• Age 30 to 45 years

Experience: Minimum 5–8 years of progressive experience in credit management, hire sales & sales, with at least 2 years in a managerial role handling large territories. Prior experience in the Electronics/Home Appliance industry is mandatory.

Skills: Strong leadership capabilities, excellent analytical skills for data-driven decision-making, superior negotiation skills, and a deep understanding of channel distribution dynamics.

Job Context: We are looking for a dynamic and responsible CMO In-Charge to supervise and monitor Hire Purchase (HP) operations, credit verification, collection activities, and showroom compliance. The position requires strong field supervision, coordination with plaza management, and hands-on involvement in overdue recovery and sales support activities.

Key Responsibilities:

• Verify Hire Purchase customers physically or over phone prior to sales approval.

• Monitor cash-in-hand by reconciling cash book with software records.

• Check HP sales invoices, collections, and LPR receipts regularly.

• Coordinate with Area Manager (ASM), Plaza Manager (PM), and Executives for overdue collection.

• Supervise and support HP fairs arranged in plazas to increase sales.

• Manage fair activities including location selection, setup, decoration, leaflet distribution, transportation, and safety arrangements.

• Provide HP-related training to plaza staff.

• Ensure proper distribution of promotional leaflets in bazars, residential areas, corporate offices, and madrasas.

• Verify all HP accounts during handover–takeover between old and new Plaza Managers.

• Monitor the complete credit life cycle including HP documentation.

• Ensure proper use of recovery instruments (Promise to Pay, Urgent Notice, Final Notice) against irregular or bad hirers.

• Visit defaulter customers’ residences for recovery when required.

• Review bad accounts and assist plazas in installment collection.

• Reconcile HP account balances between Kisty Cards and software.

• Conduct physical stock counts when required.

• Motivate plaza staff to enhance HP sales performance.

• Guide staff on HP policy, calculation, and customer handling.

• Check showroom cleanliness, price tags, and overall discipline during visits.

• Review cash book, stock register, and hire register during plaza inspections.

• Verify physical stock against software records.

• Handle or support resolution of any incidents occurring at the plaza.

• Participate in plaza hunting activities as per management requirement.

• Assist internal and external audits as assigned by management.

• Any other activities as & when requested by management.