Hub Support Executive
Job Description
Title: Hub Support Executive
Company Name: Steadfast Courier
Vacancy: 50
Age: 25 to 35 years
Job Location: Dhaka
Salary: Tk. 12000 - 14000 (Monthly)
Experience:
Published: 2025-08-22
Application Deadline: 2025-09-19
Education:
- Bachelor/Honors
Requirements:
Skills Required: Computer skill,Good communication skills,Interpersonal Skills,Problem Solving Skills,Record Keeping,Teamwork ,Time Management
Additional Requirements:
- Age 25 to 35 years
- Only Male
Responsibilities & Context:
Job Responsibilities:
Receive inbound calls from customers and merchants regarding delivery, pickup, entry and return-related queries.
Identify problems and coordinate with the Hub Manager, Pickup Manager, Return Manager, and Entry Man to ensure issues are resolved quickly.
Provide timely feedback calls to customers and merchants after resolving their issues.
Handle calls from Customer Care Executives and Key Account Manager (KAM).
Maintain accurate records of all complaints, resolutions, and feedback.
Ensure smooth communication between departments for service improvement.
Report recurring issues and suggest process improvements to management.
Job Other Benifits:
- Over time allowance
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 12.92% |
| University of Dhaka | 2.01% |
| 1.75% | |
| Daffodil International University (DIU) | 1.36% |
| Dhaka College | 1.04% |
| Bangladesh University of Business and Technology | 0.97% |
| Tejgaon College | 0.97% |
| Green University of Bangladesh | 0.84% |
| University of Chittagong | 0.84% |
| Northern University Bangladesh | 0.78% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 82.08% |
| 31-35 | 11.69% |
| 36-40 | 2.79% |
| 40+ | 1.10% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 87.34% |
| 20K-30K | 9.74% |
| 30K-40K | 1.82% |
| 40K-50K | 0.84% |
| 50K+ | 0.26% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 37.86% |
| 0.1 - 1 years | 13.96% |
| 1.1 - 3 years | 22.66% |
| 3.1 - 5 years | 12.34% |
| 5+ years | 13.18% |
