কল সেন্টার/কাস্টমার সাপোর্ট এক্সিকিউটিভ

Job Description

Title: কল সেন্টার/কাস্টমার সাপোর্ট এক্সিকিউটিভ

Company Name: Hosneara Technology Ltd

Vacancy: 3

Age: 21 to 29 years

Job Location: Dhaka (Mirpur 10)

Salary: Tk. 15000 - 20000 (Monthly)

Experience:

  • At least 1 year
  • Freshers are also encouraged to apply.


Published: 2025-10-10

Application Deadline: 2025-10-20

Education:
    • HSC
    • Bachelor of Business Administration (BBA)
    • Master of Business Administration (MBA)


Requirements:
  • At least 1 year
  • Freshers are also encouraged to apply.


Skills Required:

Additional Requirements:
  • Age 21 to 29 years
  • Only Female


Responsibilities & Context:
  • Provide remote customer service support to clients in Singapore via calls and messaging apps

  • Respond to customer inquiries, concerns, and feedback in timely.

  • Ensure customer satisfaction by providing fast, efficient, and personalized support

  • Handle customer complaints and issues with empathy and resolve them promptly

  • Maintain accurate records of customer interactions and feedback

  • Collaborate with internal teams to resolve customer issues and improve overall customer experience

  • Meet or exceed customer service targets and performance metrics

  • Stay up-to-date with knowledge of renovation services and solutions offered by the company



Job Other Benifits:
  • Profit share,Performance bonus
  • Salary Review: Yearly
  • Lunch Facilities: Partially Subsidize
  • Festival Bonus: 2
  • International Tour



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

Interested By University

University Percentage (%)
National University 9.80%
Northern University Bangladesh 2.94%
Eden Mohila College 2.94%
Lalmatia Govt Mohila College 1.96%
Govt. Bangla College 1.96%
Anondo mohon college, Mymensingh 0.98%
Cumilla Victoria Govt College 0.98%
Bhawal Badre Alam Govt. College 0.98%
Govt. Mongla College 0.98%
Govt. B. M College, Barishal 0.98%

Interested By Age Range

Age Range Percentage (%)
20-30 98.04%
31-35 0.98%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 95.10%
20K-30K 4.90%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 43.14%
0.1 - 1 years 21.57%
1.1 - 3 years 23.53%
3.1 - 5 years 4.90%
5+ years 6.86%

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