Health Information System- Assistant (HIS-Assistant)

Job Description

Title: Health Information System- Assistant (HIS-Assistant)

Company Name: Partners in Health and Development (PHD)

Vacancy: 4

Age: At least 25 years

Job Location: Cox`s Bazar (Teknaf)

Salary: Tk. 44364 (Monthly)

Experience:

• 2 to 3 years
• The applicants should have experience in the following business area(s): NGO

• Bachelor/Honors

• Bachelor’s Degree in a related field is required.

• Candidates with special experience in health data collection, analysis, and reporting systems may be considered flexibly.

• Additional training in health information management, MEAL, or data systems will be considered an advantage.

• 2 to 3 years
• The applicants should have experience in the following business area(s): NGO

• Age At least 25 years

Experience

• Minimum 2–3 years of relevant experience in health data management and reporting.

• Experience working with Kobo, ODK, iSTREAM, CommCare, DHIS2, Epi Info, and EWARS is required.

• Experience in humanitarian or low-resource settings will be considered an added advantage.

Skills and Expertise:

• Clear understanding of data collection, data validation, data protection, and privacy practices.

• Ability to manage, clean, analyze, and maintain quality health data for reporting and decision-making purposes.

• Experience in preparing routine reports, dashboards, data summaries, and maintaining databases accurately and timely.

• Demonstrated professionalism, confidentiality, and ethical handling of sensitive health information.

• Good understanding of Infection Prevention and Control (IPC) practices and health sector reporting requirements.

• Strong organizational, analytical, and time-management skills with the ability to prioritize tasks effectively under pressure.

• Having Knowledge of Chittagonian or Rohingya dialects will be considered an added advantage.

Key Values:

• Integrity & Confidentiality: Maintains high ethical standards and protects sensitive information.

• Teamwork & Collaboration: Works collaboratively across departments and supports colleagues to achieve shared goals.

• Adaptability: Performs effectively in a dynamic and challenging humanitarian context.

• Empathy & Respect: Demonstrates fairness, respect, and professionalism toward beneficiaries and colleagues.

Context:

• Willingness to travel regularly to FDMN camps and remote project locations. (Required)

• Understanding of humanitarian program operations and challenges in the Cox’s Bazar context. (Desire)

• Ability to work under pressure and meet deadlines in demanding environments. (Desire)

• Flexibility to perform additional tasks and responsibilities when required by the project. (Desire)

Duty Station: Mother & Child Hospital (MCH), Camp 21, Teknaf, Cox’s Bazar

Purpose of the Position

The Health Information System- Assistant (HIS-Assistant) is responsible for ensuring timely, accurate, and high-quality data management to support Mother & Child Hospital (MCH) operations in a humanitarian healthcare setting. The position supports patient registration, health data management, reporting systems, accountability activities, and coordination with the MEAL team to ensure efficient reporting and evidence-based decision-making.

Working in the Rohingya humanitarian response context, the jobholder will:

• Ensure accurate patient registration, data entry, validation, and reporting using approved digital and manual systems.

• Support routine reporting requirements including DHIS2, EWARS, CIC, PMTCT, 4W, 19 Points, donor, and sectoral reports.

• Maintain data quality standards, confidentiality, and compliance with organizational data protection policies.

• Support accountability activities, beneficiary feedback collection, and quality assurance processes.

• Coordinate closely with clinical teams, MEAL staff, and support departments to ensure uninterrupted health information management services.

• Assist health facility operations, emergency response activities, and patient service support functions.

Key Responsibilities

Data Management & Reporting

• Maintain daily patient registration for all patients receiving healthcare services using approved tools and systems, including digital systems and Live Dashboard.

• Update monthly data dashboards in both soft and physical copy formats covering all facility components.

• Record and share daily patient consultation figures through designated communication channels.

• Support the Coordinator-MEAL in conducting data validation through cross-checking physical documents, tally sheets, registers, and other source documents.

• Assist in preparing and submitting routine reports including DHIS2, CIC, PMTCT, EWARS, 4W, 19 Points, sectoral reports, donor reports, and case/event reports.

• Track reporting tools stock including patient forms, tally sheets, registers, and other data collection materials.

• Ensure secure storage, proper organization, and regular backup of all data and documents according to organizational procedures.

Accountability & Quality Assurance

• Collect beneficiary feedback regularly using approved Android-based applications.

• Complete at least three GMT Checklists monthly, including Clinical Referral, Documentation, and Record Keeping checklists, in coordination with the Coordinator-MEAL.

• Ensure completeness and accuracy of CRFs for EWARS and support clinical teams in maintaining accurate patient prescriptions and documentation.

• Maintain data quality standards including accuracy, completeness, timeliness, and validity under the guidance of the Coordinator-MEAL.

• Uphold strict confidentiality and follow organizational Data Protection and Privacy policies.

• Support analysis of beneficiary feedback trends and share findings with the Coordinator-MEAL for follow-up actions.

Health Facility Support

• Assist in managing patient flow according to established systems and service needs.

• Disseminate general health education messages using appropriate IEC materials within the health facility.

• Support clinical staff in facilitating emergency referrals within camp settings.

• Participate in emergency response activities, rapid assessments, and special assignments when required.

• Provide administrative and logistical support related to data management and patient service operations.

• Perform any other relevant duties assigned by the Coordinator-MEAL.

Monthly Gross Salary: BDT 44,364 /= (Only)

Bonus and other benefits: 10% of the monthly gross salary.

Other Benefits: Office hours, annual leave, increments, will be provided as per the organizational policy and Recruitment & Human Resource Management Policy of Partners in Health and Development (PHD), subject to project budget availability.