Title: Head of Technology Governance
Company Name: Nagad Limited
Vacancy: 1
Age: Na
Job Location: Dhaka
Salary: Negotiable
Experience: --
Published: 2026-05-19
Application Deadline: 2026-05-31
Education:
Requirements: --
Skills Required:
Additional Requirements:
Responsibilities & Context:
Technology Budget Planning & Financial Governance
Establish and drive a structured annual technology budgeting process covering projects, licenses, infrastructure, vendor costs, and change requests.
Implement robust budget tracking and control mechanisms to ensure financial discipline across all technology initiatives.
Monitor project financials on a monthly basis and provide consolidated expense provisioning forecasts to Finance for ongoing and planned initiatives.
Identify cost optimization opportunities and ensure efficient utilization of technology spend.
Governance & Delivery Standardization
Develop and implement IT governance frameworks such as COBIT or ITIL
Ensure IT processes align with organizational objectives
Design, implement, and enforce a standardized governance framework across all technology projects.
Institutionalize stage-gate controls, steering committee structures, RAID (Risk, Assumption, Issue, Dependency} management, and uniform reporting templates.
Monitor adoption of project management methodologies, tools, and best practices across teams and vendors.
Vendor Governance & Performance Management
Develop and implement vendor performance scorecards based on SLA adherence, delivery timelines, defect quality, and responsiveness.
Continuously monitor vendor performance, drive accountability, and recommend corrective or improvement actions.
Support vendor evaluation, onboarding, and contract governance processes.
Risk Management
Identify and assess technology-related risks
Implement controls to reduce cybersecurity and operational risks
Monitor and report on risk exposure
Portfolio Visibility & Executive Reporting
Develop and maintain a consolidated executive dashboard providing real-time visibility into project status, risks, budget utilization, and resource allocation.
Enable data-driven decision-making for leadership through accurate, timely, and actionable reporting.
Compliance & Regulatory Oversight
Ensure compliance with standards like ISO/IEC 27001 or GDPR
Conduct audits and coordinate with internal/external auditors
Maintain documentation for regulatory requirements
Policy Development
Create and maintain IT policies, standards, and procedures
Ensure employees follow governance and security policies
Update policies based on emerging technologies and threats
External Projects Governance
Establish and enforce governance frameworks, standards, and stage-gate controls for all external technology initiatives, ensuring alignment with organizational strategy and compliance requirements
Define and oversee project governance structures, including scope validation, approval workflows, stakeholder alignment, and decision-making forums.
Ensure all external projects adhere to defined policies, architectural standards, and integration governance across existing systems and processes.
Drive governance oversight through regular reviews, risk and issue management, audit readiness, and performance tracking to ensure timely, compliant, and high-quality delivery.
Approval & Governance Framework Enhancement
Review, rationalize, and strengthen approval authority structures across procurement, financial, and system access processes.
Ensure proper segregation of duties, governance compliance, and efficiency in approval workflows for Procurement Forms, Service Completion Certificates, GRNs, and system access requests.
Cross-functional Coordination & Compliance
Work closely with Finance, Procurement, Technology, Security, and Operations teams to ensure alignment and compliance across all governance and project activities.
Ensure audit readiness and adherence to internal policies, regulatory requirements, and industry standards.
Performance Monitoring
Define KPls and metrics for IT performance
Track service quality, system uptime, and efficiency
Report insights to senior management
Stakeholder Management
Collaborate with IT, security, legal, and business teams
Communicate governance strategies and updates
Support decision-making at executive level
Strategic Alignment
Ensure technology investments support business strategy
Evaluate new technologies and governance implications
Support digital transformation initiatives