Head of Operations

Job Description

Title: Head of Operations

Company Name: Uttara Finance and Investments Limited

Vacancy: --

Age: Na

Job Location: Dhaka (Tejgaon)

Salary: --

Experience:

• At least 10 years
• The applicants should have experience in the following business area(s): Leasing

• Masters

Master’s degree in relevant professional qualification in banking and accounting from any reputed university

• At least 10 years
• The applicants should have experience in the following business area(s): Leasing

• Full awareness and appreciation of profit dynamics in Banking / FI

• Minimum 10 years’ experience in banking / FI operations

• Experience, awareness and appreciation of all aspects of balance sheet management in banking / FI

• Proven leadership and people management skills with a high level of commitment and enthusiasm

• Full knowledge of BOT’s Act & various Regulations

• Solid knowledge of data analytics, strong mathematical literacy and excellent organizational and leadership qualities

• Proven experience as Head of Operations, Operations Director or similar leadership role

• Familiarity with all business functions including HR, finance, supply chain and IT

• Experience with implementing IT systems

• Knowledge of data analytics and reporting

• Good with numbers and financial planning

• Outstanding communication and negotiation skills

• Excellent organizational and leadership ability

Uttara Finance and Investments Limited, a joint venture leasing and financing company, registered as a nonbanking financial institution in the year 1995 with license from Bangladesh Bank to operate and transact all kinds of business as provided under the relevant laws. UFIL upholds its commitment towards the development of financial service sector by offering high quality services to the local entrepreneurs. With its continuous drive to improve, UFIL is well on track to be considered as one of the leading Financial Institutions of the country.

Job Responsibility:

• Formulate business strategy with others in the executive team

• Design policies that align with overall strategy

• Implement efficient processes and standards

• Coordinate customer service operations and find ways to ensure customer retention

• Ensure compliance with local and international laws (e.g. data protection)

• Oversee the implementation of technology solutions throughout the organization

• Manage contracts and relations with customers, vendors, partners and other stakeholders

• Evaluate risk and lead quality assurance efforts

• Oversee expenses and budgeting to help the organization optimize costs and benefits

• Mentor and motivate teams to achieve productivity and engagement

• Report on operational performance and suggest improvements

Job Location: Tejgaon (Head Office), Dhaka

As per Company Policy