Head of Franchise Operations

Job Description

Title: Head of Franchise Operations

Company Name: Walton Hi-Tech Industries PLC.

Vacancy: 01

Age: 35 to 50 years

Job Location: Dhaka (Basundhara RA)

Salary: Negotiable

Experience:

• At least 10 years
• The applicants should have experience in the following business area(s): Manufacturing (Light Engineering and Heavy Industry), Multinational Companies, Food (Packaged)/Beverage, Group of Companies

• Bachelor’s degree in Business Administration/Management or any related field

• MBA will get preferences

• At least 10 years
• The applicants should have experience in the following business area(s): Manufacturing (Light Engineering and Heavy Industry), Multinational Companies, Food (Packaged)/Beverage, Group of Companies

• Age 35 to 50 years

• Minimum of 10 years of experience in sales including minimum 02 years of experience in franchise operations or management

• Strong understanding of franchise agreements and operational compliance

• Excellent leadership, communication, and interpersonal skills

• Proven ability to analyze data and make informed decisions

• Ability to work independently and collaboratively in a fast-paced environment

Operational Oversight:

• Monitor and evaluate franchisee operations to ensure compliance with company policies and standards.

• Develop and implement operational procedures and best practices to enhance franchisee performance.

Franchisee Support:

• Serve as the primary point of contact for franchisees, addressing their operational concerns and providing guidance.

• Conduct regular training sessions and workshops to educate franchisees on operational standards and new initiatives.

Performance Management:

• Analyze franchisee performance metrics and provide actionable insights to improve efficiency and profitability.

• Collaborate with franchisees to set performance goals and develop strategies to achieve them.

Relationship Management:

• Foster strong relationships with franchisees to promote a positive and collaborative environment.

• Act as a mediator in resolving disputes between franchisees and the company, ensuring adherence to the agreed-upon mediation service.

Compliance and Reporting:

• Ensure that all franchisees adhere to the terms of the franchise agreement and company policies.

• Prepare and present regular reports on franchise operations to senior management.

Market Analysis:

• Conduct market research to identify trends and opportunities for franchise growth and expansion.

• Provide insights to the company on competitive practices and potential areas for improvement.

Strategic Planning:

• Collaborate with senior management to develop strategic plans for franchise growth and operational excellence.

• Participate in the development of marketing strategies to support franchisee success.

• Mobile bill,Performance bonus,Profit share,Provident fund,Insurance
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2