Head of Credit Realization and Customer Service

Job Description

Title: Head of Credit Realization and Customer Service

Company Name: Divine Group

Vacancy: --

Location: Dhaka

Minimum Salary: Negotiable

Experience:
∎ At least 10 years

Published: 21 Nov 2024

Education:
∎ Bachelor/Honors from Reputed University
∎ Bachelor/Honors from Reputed University

Requirements:

Additional Requirements:
∎ The applicants should have experience in the following business area(s): Real Estate
∎ The applicants should have experience in the following business area(s): Real Estate
∎

Responsibilities & Context:
∎ To be responsible for credit and cash collection against company sales .
∎ Set Departmental target align with the organization's business goal.
∎ Preparing and presenting Collection and related reports to the management regularly.
∎ Keep regular contact with the customers and remind them before every installment is due.
∎ Follow up with customers and ensure collection of due installments from them as per their payment schedule.
∎ Ensure monthly credit collection.
∎ Ensure Departmental target achievement effectively and efficiently.
∎ Resolved critical internal and external issues to meet the client’s expectation.
∎ Make periodical root cause analysis and fix the problem at root level within the stipulated time frame.
∎ Initiate handover registration process for full paid customer with effective communication with internal and external customers.
∎ Regularized problematic file into scheduled payment category through proper
∎ To maintain a strong professional relationship with clients and ensure superior customer service.
∎ Job Description / Responsibility
∎ To be responsible for credit and cash collection against company sales .
∎ Set Departmental target align with the organization's business goal.
∎ Preparing and presenting Collection and related reports to the management regularly.
∎ Keep regular contact with the customers and remind them before every installment is due.
∎ Follow up with customers and ensure collection of due installments from them as per their payment schedule.
∎ Ensure monthly credit collection.
∎ Ensure Departmental target achievement effectively and efficiently.
∎ Resolved critical internal and external issues to meet the client’s expectation.
∎ Make periodical root cause analysis and fix the problem at root level within the stipulated time frame.
∎ Initiate handover registration process for full paid customer with effective communication with internal and external customers.
∎ Regularized problematic file into scheduled payment category through proper
∎ To maintain a strong professional relationship with clients and ensure superior customer service.

Compensation & Other Benefits:
∎ As per company policy
∎ As per company policy

Employment Status: Full Time

Job Location: Dhaka

Read Before Apply:

Special Instruction: Competent candidates may send an email to [email protected] Please mention the name of the position in the subject line.

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected]

Company Information:
∎ Divine Group
∎ House#278 (3rd Floor), Road#04,DOHS Baridhara, Dhaka-1206
∎ FMCG Distribution, Real Estate & Developers, Consultancy, Trade, Export- Import

Address::
∎ House#278 (3rd Floor), Road#04,DOHS Baridhara, Dhaka-1206
∎ FMCG Distribution, Real Estate & Developers, Consultancy, Trade, Export- Import

Application Deadline: 21 Dec 2024

Category: Marketing/Sales