Head of Agent Banking Division (AVP - SVP)

Job Description

Title: Head of Agent Banking Division (AVP - SVP)

Company Name: Modhumoti Bank PLC

Vacancy: 01

Age: At least 30 years

Job Location: Dhaka (Dhaka Sadar)

Salary: Negotiable

Experience:

• At least 10 years
• The applicants should have experience in the following business area(s): Banks

• Bachelor/Honors

• At least 10 years
• The applicants should have experience in the following business area(s): Banks

• Age At least 30 years

• Must have strong analytical, presentation and communication skills.

• Strong understanding of Agent Banking concepts, regulations, and industry best practices.

• Experience in strategic planning and channel optimization to enhance Agent Banking services.

• Ability to develop and execute expansion strategies for Agent Networks while adhering to acquisition policies.

• In-depth knowledge of compliance and risk management in Agent Banking operations.

• Excellent leadership and team management skills to oversee Agent Support Services effectively.

• Strong analytical and problem-solving skills to conduct daily settlement and reconciliation processes.

• Lead the expansion and growth of the Agent Banking network by identifying potential markets, evaluating business opportunities, and onboarding new agents.

• Develop and execute business strategies to achieve and exceed sales, deposit mobilization, account acquisition, and other business targets by promoting banking products and services.

• Conduct market analysis and competitive assessments to identify new business opportunities and enhance market penetration.

• Set, monitor, and review business targets and performance indicators for Agent Banking outlets and agents.

• Provide guidance, coaching, and performance management support to the Agent Banking sales teams.

• Supervise onboarding of new agents, including due diligence, agreement processing, and other related activities.

• Ensure effective management and supervision of day-to-day Agent Banking operations by establishing appropriate controls, processes, and service standards.

• Formulate and implement strategic initiatives to optimize Agent Banking channels, improve customer experience, and enhance business productivity.

• Prepare, review, and submit MIS, management reports, and regulatory reports accurately and within stipulated timelines.

• Ensure compliance with Bangladesh Bank regulations, internal policies, AML/CFT requirements, and other applicable regulatory guidelines.

• Oversee technology, digital platforms, and system-related matters to ensure seamless and efficient Agent Banking operations.

• Continuously monitor for fraud, money laundering, or suspicious activities and implement necessary measures to prevent and mitigate risks.

• Any other work / responsibility as and when assigned by the supervisor or Management of the Bank.

As Per Bank’s Policy